Successful Administrative Assistant with 34 years of experience working in human and health services. Solving problems in innovative ways and working as a team. Highly organized, multi-tasker, a team player, quick learner. Willing to assist with new projects. Fortunate to work at The Thompson House with an amazing team before the closed their doors.
Overview
36
36
years of professional experience
Work History
Documentation Services Associate
Hudson Valley Hospice
09.2023 - Current
Streamlined documentation processes to support accurate record-keeping.
Creates an accurate weekly team agenda for team meeting.
Generate a daily census report by compiling information and running reports.
Generate and process physician orders, sending to physicians for signature/track returned orders according to policy.
Ordering durable medical equipment, preparing CADD pump requests.
Answer calls professionally, accurately and carries out requests of callers.
Contacts clinical staff for patient/family calls and requests.
Faxes out requested documents and plans of care from patients charts.
Uploads documents into patients charts.
Effectively process Department Emails daily.
Run reports to confirm recertification dates.
OBGYN Associate
Nuvance Health
05.2023 - 08.2023
Checking in patients, scheduling and confirming appointments.
Maintain schedules for 8 providers.
Verify patients demographics and insurance.
Scan all documents.
Provide necessary forms and scripts for review and signature..
Utilize Cerner program for all electronic patient charts and scheduling.
Liaison between physicians and patients.
Administrative Secretary
Thompson House
06.2022 - 05.2023
Provide administrative support to the Administrator and the Director of Nursing
Coordinate calendars, schedule appointments for the Administrator and DON in Outlook/TEAMS
Schedule Care Plan Meetings and generate letters for residents and their families, liaison with outside vendors and practitioners
Coordinates Thompson House QA, Pharmacy and all meetings along with typing and distributing agendas and minutes
Tracking of medications, non-purchase requisitions, INFOR ordering supplies, etc.
Internet research, Google and U-TUBE to assist with computer/copier/scanner etc.
Questions
Maintain credential files for clinical personal
Keep the FSR up to date, assist with all Department of Health complaints etc
Perform receptionist phone screening and personal scheduling duties for the administrator
Keep all units on track of paperwork needed for Long Term Solutions medications
Doctor time sheet, write ups as requested for staff
Keeping track of residents' vaccines and immunizations, and staff's COVID Vaccines
Keeping track of staff's PTO
Filing, typing, updating, scanning, creating documents as requested and as needed
Accounts Receivable Bookkeeper
Anderson Center For Autism
11.2015 - 11.2021
Entering cash receipts into General Plains program, Medicaid billing for Property and Land, Day Habs, Residential Habs and, Community Hab through Therap system via on line submission
Child Nutrition billing, student internet billing and School Consulting billing
Bank reconciliations, collecting food stamp monies
Ensuring that all our individuals are receiving their benefits; Medicaid, SSI, SSD, SSP, SNAP
Completing Representative Payee Reports for Social Security on line and any other additional forms needed, SNAP applications
Audits within 20 IRA's (Individual Residential Alternative ) of individual's personal allowance
Responsible for 6 IRA's individuals - any necessary forms, information that may be requested to ensure their benefit coverage remains active
Assist co-workers when necessary
Entitlement Specialist/Registrar
Daytop Village, Inc.
01.2012 - 11.2015
Financial assessments, follow-up, research and acquisition of DSS requirements to qualify eligibility of residents
Determine fees and insurance benefits for new admissions; Medicaid, SNAP and financial assistance eligibility forms; liaison with social services, family, court officials and referents
Acquired substantial increase in client base from 25 to 175 residents due to corporate downsizing; schedule all required appointments and arrange transportation for residents to acquire proper DSS documentation
Prepare residents monthly progress reports and discharge paperwork per DSS protocol
Arrange for SSI and SSD payee transfers
Collect $7-10K in SNAP reimbursements monthly
Post charges and payments
School Business Manager
Daytop Preparatory School
09.2008 - 01.2012
Manage School Districts and Individual Student School Contracts for Daytop's three campuses
Maintain and update AS400 for billing; Accounts Receivable; Fiscal Reports
Maintain school district correspondence
Also continued to perform all duties of previous positions
Administrative Assistant
Daytop Preparatory School
08.1994 - 09.2008
Assist the Superintendent in daily operations
Supervise clerical staff
Coordinate N & D Title I Grant with Millbrook/ Rhinebeck School Districts
Maintained and updated New York State mandated reports (Immunization, BEDS, No Child Left Behind - Title I)
School Coordinator/Office Manager
Daytop Preparatory School
10.1993 - 08.1994
Train and oversee clerical staff
Ensure proper documentation on state mandated reports
Quality Assurance of student records
Maintain and update data base, weekly and monthly reports
Student Intakes, report cards, progress notes
Computerized scoring of Keymath and Woodcock tests
Office Manager
Daytop Preparatory School
12.1992 - 10.1993
Train and oversee clerical support staff
Organize and create new administrative forms
Log and distribute mail, corresponding with as many as 50 school districts
Clerk Typist
Daytop Preparatory School
10.1991 - 12.1992
In addition to standard clerical duties, I assisted in creating procedures and organizational forms for the opening of The Daytop Village Secondary School
Record Keeper/Billing Clerk
Daytop Village Inc.
01.1989 - 10.1991
Client billing
Organize and maintain client records
Clerical support and ensure deadlines are met for entire staff
Education
Associate in Science - Business Administration
Dutchess Community College
Poughkeepsie, NY
01.1996
Skills
Netsmart
Docusign
EMEDNY
Excel
Microsoft Word
Microsoft Outlook
GP
SUNGARD
Therap
Attention to detail
Time management
Organization
Reliable and responsible
Creative thinking
Honest and dependable
Adaptable and flexible
Strong communication and interpersonal skills
Team cooperation
Friendly and helpful
Collaborative teamwork
Reliable and punctual
Multitasking and organization
Record and file management
Management support
Timeline
Documentation Services Associate
Hudson Valley Hospice
09.2023 - Current
OBGYN Associate
Nuvance Health
05.2023 - 08.2023
Administrative Secretary
Thompson House
06.2022 - 05.2023
Accounts Receivable Bookkeeper
Anderson Center For Autism
11.2015 - 11.2021
Entitlement Specialist/Registrar
Daytop Village, Inc.
01.2012 - 11.2015
School Business Manager
Daytop Preparatory School
09.2008 - 01.2012
Administrative Assistant
Daytop Preparatory School
08.1994 - 09.2008
School Coordinator/Office Manager
Daytop Preparatory School
10.1993 - 08.1994
Office Manager
Daytop Preparatory School
12.1992 - 10.1993
Clerk Typist
Daytop Preparatory School
10.1991 - 12.1992
Record Keeper/Billing Clerk
Daytop Village Inc.
01.1989 - 10.1991
Associate in Science - Business Administration
Dutchess Community College
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