Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
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Lori Clark

Gallup,NM

Summary

Experienced and dedicated instructional applications trainer with 28 years in K-12 education technology, specializing in Edupoint Synergy implementation, training, and support. Proven ability to lead cross-functional teams, develop customized training materials, and optimize student information systems to meet district-wide needs. Seeking to contribute expertise and passion for educational technology to Edupoint’s mission of empowering schools.

Overview

28
28
years of professional experience

Work History

Student Information Supervisor

Gallup-McKinley County Schools
07.2018 - 06.2025
  • Led the Student Information Department, overseeing all Synergy-related operations and support.
  • Served as district lead for Synergy implementation, customization, and training.
  • Designed and deployed custom Synergy pages, fields, and reports to meet evolving district needs.
  • Created comprehensive training materials for staff, students, and parents.
  • Managed help desk software to provide timely and effective support to end users.
  • Collaborated with IT and instructional teams to ensure data integrity and system optimization.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

System Operator

Gallup-McKinley County Schools
07.2007 - 06.2018
  • Delivered hands-on training sessions for school staff, students, and parents on Synergy SIS.
  • Supported district-wide rollouts and upgrades of Edupoint Synergy.
  • Facilitated user adoption through tailored workshops and documentation.
  • Provided technical support and troubleshooting for SIS-related issues.
  • Maintained strong communication with stakeholders to ensure system usability and satisfaction.
  • Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
  • Partnered with system administrators to maintain operating system and application patch levels.
  • Maintained network users, mail accounts and directories to optimize network security.
  • Conducted regular audits on user accounts, permissions, and access control lists, ensuring compliance with company policies.

Data Entry Clerk

Gallup-McKinley County Schools
08.1997 - 06.2007
  • Supported legacy SIS platforms including PowerSchool and SASI.
  • Assisted in data migration and system transitions.
  • Provided training and support for Microsoft Office applications.
  • Developed reports and queries using SQL and Access.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.

Education

No Degree - Computer And Information Sciences

Crandall Jr. College
Macon, GA

No Degree - General Education

University of New Mexico, Gallup
Gallup, NM

Skills

  • Student Information Systems: Edupoint Synergy (expert), PowerSchool, SASI
  • Microsoft Office Suite: Excel (advanced), Word, PowerPoint, Access
  • Database & Reporting: Intermediate SQL, custom report creation, data analysis
  • Help Desk Tools: Ticketing systems, user support workflows
  • Training & Documentation: Curriculum design, stakeholder engagement, instructional materials
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Customer service
  • Decision-making
  • Complex Problem-solving

Core Competencies

  • Instructional Technology Training
  • System Implementation & Support
  • Data Management & Reporting
  • Organizational & Time Management
  • Cross-Functional Team Leadership
  • Stakeholder Communication

Timeline

Student Information Supervisor

Gallup-McKinley County Schools
07.2018 - 06.2025

System Operator

Gallup-McKinley County Schools
07.2007 - 06.2018

Data Entry Clerk

Gallup-McKinley County Schools
08.1997 - 06.2007

No Degree - Computer And Information Sciences

Crandall Jr. College

No Degree - General Education

University of New Mexico, Gallup

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Lori Clark