Lori Coleman
Seguin,TX
Summary
Goal-oriented professional with a strong focus on customer satisfaction and effective communication skills. Proven ability to drive results in dynamic environments while maintaining a positive and approachable demeanor. Committed to contributing to the success of a growing organization through dedicated service and proactive problem-solving.
Overview
35
35
years of professional experience
Work History
Records Management * PSA
Guadalupe Appraisal District
Seguin, TX
01.2018 - Current
- Transitioned from temporary to full-time employee, enhancing team dynamics.
- Organized, labeled, and filed applications for Homestead and disabled veterans.
- Implemented color-coding system by case number to improve retrieval efficiency.
- Created tabs for alphabetized folders, facilitating quick access to records.
- Scanned documents into accounts while ensuring quality control on discs and microfiche.
- Compiled and corrected informal hearing settlements for accuracy before distribution.
- Managed outgoing mail, applying metered postage and maintaining certified mail records.
- Assisted various departments with miscellaneous tasks, ensuring smooth operational flow.
Clerical Associate - Temp to Hire
Modern Staffing
New Braunfels, TX
06.2016 - 12.2017
- Executed temp-to-hire roles across various companies to meet staffing needs.
- Provided on-call support for vacationing employees and seasonal shortages.
- Adapted to diverse workplace cultures, enhancing team productivity during transitions.
Production * QC Tech
Tyson Foods
Seguin, TX
08.2008 - 06.2016
- Initiated role in breast debone department, trimming and weighing chicken portions accurately.
- Separated chicken portions based on weight specifications for optimal processing.
- Monitored pH balances and water temperature as Chiller Attendant to ensure compliance.
- Executed various pre- and post-weight tests to maintain product quality.
Sales Specialist, CSR
West Corporation
Universal, TX
07.2008 - 06.2009
- Greeted customers on the telephone and handled needs and concerns with empathy and interest.
- Applied knowledge of internet, computers, and phone service to provide best possible outcome.
- Suggested services that met customer's needs, and emphasized selling points and benefits of product.
- Contributed to profitability by meeting and maintaining sales goals.
- Demonstrated skillful communication and negotiation skills.
Waitress, Promoter
Michael D's Restaurant
San Antonio, TX
05.2006 - 02.2008
- Attended to members in private club.
- Assisted in prepping/serving entrees.
- Took orders for food, beverages, and cocktails.
- Interacted with patrons.
Packer
Jungle Labs
Cibolo, TX
07.2006 - 07.2007
- Packaged materials and products manually.
- Lead and or assisted on production lines.
- Measured and filled machine hoppers with chemicals, transported and packed finished products and performed tasks in processing, labeling and packaging finished product.
Production/Temp to Hire
Hawkins Personnel Group
New Braunfels, TX
11.1990 - 07.2006
- On call to interview for and accept temporary/contracted work from various local employers.
Regional Advertising Director/Sales
Story Communications
Seguin, TX
06.2002 - 05.2003
- Sold and maintained advertising space to customers.
- Responsible for servicing multiple clients in several zip codes.
CSR (Outbound)
CDG Management, LLC
Seguin, TX
11.2001 - 06.2002
- Sales and customer service representative for companies such as Sears and Quest Telecommunications.
- Responsible for securing sales associated with the client's products such as phone service, insurance, etc.
- Often selected to be monitored while speaking with customers for training and guidance of other employees.
Production Operator
Phillips Semiconductor
San Antonio, TX
11.1990 - 10.1998
- Worked in a particle free clean room environment manufacturing/producing wafer chips.
- Operated various machines associated with photolithography and etch, developers and alignment of patters on wafers.
Education
High School Diploma -
Seguin High School
Seguin, TX05.1982
Skills
- Attention to detail
References
- Ron Deleon Rdeleon@ameritexpipe.com (210)379-2030 Maintenance Superviser
- Natalia Almquist Nataliaalmquist@gmail.com (830)730-8182 Complex Appraiser ,former co-worker
- Angelica Dorado angelicagutierrez87@yahoo.com Supervisor at Bexar County Appraisal District
Timeline
Records Management * PSA
Guadalupe Appraisal District
01.2018 - Current
Clerical Associate - Temp to Hire
Modern Staffing
06.2016 - 12.2017
Production * QC Tech
Tyson Foods
08.2008 - 06.2016
Sales Specialist, CSR
West Corporation
07.2008 - 06.2009
Packer
Jungle Labs
07.2006 - 07.2007
Waitress, Promoter
Michael D's Restaurant
05.2006 - 02.2008
Regional Advertising Director/Sales
Story Communications
06.2002 - 05.2003
CSR (Outbound)
CDG Management, LLC
11.2001 - 06.2002
Production/Temp to Hire
Hawkins Personnel Group
11.1990 - 07.2006
Production Operator
Phillips Semiconductor
11.1990 - 10.1998
High School Diploma -
Seguin High School
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