Lori Coleman
West Olive,MI
Summary
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
27
27
years of professional experience
Work History
Senior CI Project Manager
RUAN Transportation Management Systems Inc.
08.2020 - Current
- Led cross-functional teams to deliver projects on time and within budget.
- Managed the implementation and deployment of a new software system for fleet maintenance. Deployed to 60 shop locations in six months.
- Managed the fleet maintenance for a new entity we purchased. Reduced maintenance costs by $4.2 million in one year.
- Developed project plans, timelines, and resource allocation strategies for successful execution.
- Implemented process improvements that enhanced team productivity and collaboration.
- Facilitated stakeholder meetings to align project goals with business objectives.
- Monitored project progress, identifying risks and implementing mitigation strategies proactively.
Strategic Account Manager
Michelin N.A.
09.2017 - 01.2020
- Assisted a fleet in developing a strategy for their tire program coordinating support from their team, the dealers, and various Michelin personnel.
- Serve as the “single source” for the fleet for all things related to their tire program to include billing, changing in business, issues, dealers, breakdowns, yard checks, and pricing.
- Assisted a fleet with developing a process to manage tire casings which reduced their loss by 90% which equated to nearly $500k in savings.
- Listened to the fleets needs and worked with them to redesign their program which resulted in $300k in savings the first year.
- Developed strategic account plans to enhance client relationships and drive revenue growth.
- Fostered strong partnerships with key stakeholders, ensuring alignment on strategic initiatives.
North American Fleet Maintenance Policy and Sourcing Manager
Gordon Food Service
11.2006 - 06.2017
- Directed sourcing strategy development, ensuring alignment with company objectives and market demands.
- Over a ten-year period, was able to keep costs in check with only a 5.7% increase in expenses.
- Increased the warranty recovery by $1.2 million annually by introducing training, strengthening our relationship with vendors, and providing incentives for technicians.
- Led talent development programs, mentoring leaders to foster a culture of continuous improvement.
- Oversaw budget planning and resource allocation, ensuring alignment with strategic goals.
Fleet Maintenance Manager
USF Holland
08.1998 - 11.2006
- Oversaw preventative maintenance programs to enhance fleet reliability and reduce downtime.
- Developed training protocols for maintenance staff to improve technical skills and safety compliance.
- Implemented cost-saving strategies by optimizing inventory management and vendor negotiations.
- Analyzed performance data to identify trends and recommend improvements in fleet operations.
Education
BBA - Information Systems Management
Grand Valley State University
Allendale, MISkills
- Project management
- Change management
- Relationship building
- Schedule management
- Team collaboration
- Client relations
- Budgeting and forecasting
- Strategic planning
- Verbal and written communication
- Decision-making
Software systems
FleetFocus - System Administrator
Hexagon EAM - System Administrator
Timeline
Senior CI Project Manager
RUAN Transportation Management Systems Inc.
08.2020 - Current
Strategic Account Manager
Michelin N.A.
09.2017 - 01.2020
North American Fleet Maintenance Policy and Sourcing Manager
Gordon Food Service
11.2006 - 06.2017
Fleet Maintenance Manager
USF Holland
08.1998 - 11.2006
BBA - Information Systems Management
Grand Valley State University