Lorena Colunga
Rosenberg,TX
Summary
Dynamic and adaptable professional with a proven track record at Colunga Rentals, showcasing exceptional problem-solving and communication skills. Excelled in fast-paced environments through effective teamwork, critical thinking, and a commitment to continual improvement. Demonstrated a friendly, positive attitude, enhancing team collaboration and customer service. Achieved efficient time management, balancing multiple projects with strict deadlines.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Cane's Crewmember
Raising Cane's Restaurant
Sugar Land, TX
12.2024 - Current
- Worked front counter, and unloading truck
- Took orders, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Employee
Colunga Rentals
Rosenberg, TX
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
Education
No Degree - Engineering
TVAH Virtual Academy At Hallsville
1825 Lakeway Dr Suite 400, Lewisville, TX 7505707-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Active listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cane's Crewmember
Raising Cane's Restaurant
12.2024 - Current
Employee
Colunga Rentals
01.2023 - Current
No Degree - Engineering
TVAH Virtual Academy At Hallsville
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