Lori Davidge
North Las Vegas,NV
Summary
Customer-oriented Store Manager offering over [Number] years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
General Nutrition Centers
Las Vegas, NV
03.2010 - 10.2017
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Monitored inventory levels and placed orders to restock shelves.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Trained and mentored associates to teach daily tasks and procedures.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored employee performance and identified performance gaps for corrective action.
- Formed and sustained strategic relationships with clients.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Managed daily banking activities such as deposits and withdrawals.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created weekly work schedules for store personnel.
- Created effective business plans to focus strategic decisions on long-term objectives.
Realtor
Flat Fee Pros
Las Vegas, NV
12.2017 - Present
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Scheduled home viewings with potential buyers.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Facilitated deals between sellers, buyers and brokers for maximum profits.
- Researched and determined competitive market price.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Represented buyers and sellers in major real estate transactions.
- Developed and presented purchase offers to sellers for consideration.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Education
High School Diploma -
Snow College
Ephraim, UTSkills
- Supply Ordering
- Operations Management
- Team Development
- Report Generation
- Document Preparation
- Contract Management
- Client Counseling
- Adaptability and Flexibility
Timeline
Realtor
Flat Fee Pros
12.2017 - Present
Store Manager
General Nutrition Centers
03.2010 - 10.2017
High School Diploma -
Snow College