Lori Davis
Arlington,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Executive Housekeeper
Drury Inn and Suites
03.2022 - Current
- Inspected facility cleaning and maintenance to maintain quality service.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Streamlined weekly schedule for 17 employees.
- Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
- Strategically executed expenses for the Back of House Team
- Ordered monthly supplies for 3 Departments
- Recruiting and Hiring for the Back of House
- Motivated cleaning staff with several weekly incentives for maintaining high quality standards
Assistant Executive Housekeeper
Drury Inn and Suites
12.2018 - 01.2021
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Helping in Laundry with Washing, drying, folding and stocking
- Ensure all rooms and public spaces are cared for and inspected according to Company standards
- Training of new hires
- Preparing schedules for employees
- Ordering department supplies
Office Manager
Howl, Day Inn Doggie Daycare
07.2015 - 03.2018
- Filling out and filing office paper work, making copies, faxing, making phone calls to clients, handling the money drawer
- Working with a pack of dogs to ensure their safety and the safety of our crew
- Cleaning and disinfecting the building and equipment on a regular basis to promote a healthy environment
Janitor
Good Hope Lutheran Church
06.2012 - 11.2015
- Performing cleaning duties such as sweeping, moping, dusting, polishing and disinfecting
Manager
McDonald's
09.2003 - 10.2005
- Opened the building
- Scheduled employees for shift
- Counted money drawers and End of shift deposit
- Answered and made phone calls
- Supervised crew members running the AM shift
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier and Service Desk Associate
Staples, The Office Supply Superstore
11.2001 - 06.2003
- Copy Center Lead: schedule copy projects for customers that dropped off orders, verify that orders were run according to customer requests
- Ordered supplies as needed
- Ran UPS counter as needed
- Ran a money drawer
- Answered Customer Phones calls and inquires
Education
No Degree - Biology in Biology
University of Toledo
02.2017
Associate of Science - Veterinary Technician
Penn Foster
Toledo, OH04.2016
No Degree - College Prep
Liberty Benton High School
Findlay, OH06.2002
Skills
- Customer Service
- Budgeting and Cost Control
- Strategic Planning
- Managing Employee Relations
- Advising and Coaching
- Time Management
- Managing Operations and Efficiency
- Team Leadership
Additional Information
- Awards and Acknowledgements , National Honor Society Member Commitment to Quality Recognition from Drury Inn and Suites
Timeline
Executive Housekeeper
Drury Inn and Suites
03.2022 - Current
Assistant Executive Housekeeper
Drury Inn and Suites
12.2018 - 01.2021
Office Manager
Howl, Day Inn Doggie Daycare
07.2015 - 03.2018
Janitor
Good Hope Lutheran Church
06.2012 - 11.2015
Manager
McDonald's
09.2003 - 10.2005
Cashier and Service Desk Associate
Staples, The Office Supply Superstore
11.2001 - 06.2003
No Degree - Biology in Biology
University of Toledo
Associate of Science - Veterinary Technician
Penn Foster
No Degree - College Prep
Liberty Benton High School
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