Lori DeLeon
Selma
Summary
Highly motivated and detail-oriented individual with experience in implementing efficient systems and managing diverse tasks to support organizational objectives. Seeking a position where I can utilize my skills to optimize office management processes.
Overview
18
18
years of professional experience
Work History
Business Office Lead/Surgery Coordinator
Pasteur Plaza Surgery Center
03.2019 - Current
- Managing the flow of work, ensuring tasks are competed efficiently, and maintaining a productive office environment.
- Recruiting, training, and supervising administrative staff, delegating tasks, and providing guidance and support.
- Managing accounts receivable and payable, handling cash management, and ensuring accurate financial reporting.
- Monitoring office operations, identifying areas of improvement, and implementing strategies to enhance efficiency and productivity.
- Ensuring the business office adheres to relevant healthcare regulations and standards.
- Scheduling surgeries and related procedures based on physician requests and established guidelines.
- Working with surgeons, anesthesiologists, nurses, and other healthcare professionals to ensure a smooth surgical process.
- Optimizing the use of operating rooms and other resources.
- Handling scheduling conflicts, urgent cases, and other issues that may arise.
- Serving as a point of contact between patients, physicians, and other healthcare providers.
Medical Billing Specialist/Cash Posting Specialist
Pasteur Plaza Surgery Center
12.2015 - 03.2019
- Processed medical claims accurately, ensuring compliance with insurance guidelines and regulations.
- Reviewed patient accounts for discrepancies, resolving issues to facilitate timely payments.
- Utilized billing software to generate invoices and manage accounts receivable effectively.
- Communicated with patients regarding billing inquiries, providing clear explanations of charges.
- Collaborated with healthcare providers to obtain necessary documentation for claim submissions.
- Contributing to the overall revenue cycle by ensuring timely and accurate billing and payment processing.
- Accurately posting payments from various sources, including insurance companies, patients, and other third-party payers, to the correct patient accounts.
- Reviewing and interpreting Explanation of Benefits (EOBs) and remittance advices from insurance companies to properly apply payments and identify any discrepancies or denials.
- Reconciling payments received with bank statements and other financial records to ensure accuracy.
- Applying contractual adjustments, write-offs, and other adjustments to accounts according to established policies and procedures.
- Processing refund requests for overpayments and ensuring proper documentation.
- Communicating with insurance companies, patients, and other departments within the healthcare organization to resolve payment-related issues and discrepancies.
- Maintaining accurate and up-to-date financial records, including payment posting logs, patient account information, and other relevant documentation.
Accounts Payable Clerk
Pasteur Plaza Surgery Center
09.2009 - 12.2015
- Processed high-volume invoices and ensured timely payments to vendors.
- Reconciled account statements and resolved discrepancies effectively.
- Managed vendor relationships, addressing inquiries and payment issues promptly.
- Implemented improvements in invoice processing workflows, enhancing efficiency.
- Assisted in month-end closing procedures, ensuring compliance with financial policies.
- Prepared vendor invoices and processed incoming payments.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
Admitting Clerk
Pasteur Plaza Surgery Center
03.2007 - 09.2009
- Greet patients, collect demographic information, and verify insurance details.
- Ensure all required paperwork is completed accurately and efficiently.
- Verify insurance eligibility and collect any required co-payments.
- Explain hospital policies, procedures, and financial matters to patients.
- Work with other departments, such as nursing and billing, to ensure smooth patient intake.
- Input patient information into electronic systems, including medical records and registration systems.
- Handle patient information with discretion and adhere to HIPAA regulations.
Education
Medial Assistant Certification -
National Institute of Technology
San Antonio, TXHigh School Diploma -
Judson High School
Converse, TXSkills
- Proficient in Microsoft Office
- Team leadership
- Strategic Thinking
- Adaptability
- Performance Management
- Verbal and written communication
- Computer proficiency
- Detail-oriented
Timeline
Business Office Lead/Surgery Coordinator
Pasteur Plaza Surgery Center
03.2019 - Current
Medical Billing Specialist/Cash Posting Specialist
Pasteur Plaza Surgery Center
12.2015 - 03.2019
Accounts Payable Clerk
Pasteur Plaza Surgery Center
09.2009 - 12.2015
Admitting Clerk
Pasteur Plaza Surgery Center
03.2007 - 09.2009
Medial Assistant Certification -
National Institute of Technology
High School Diploma -
Judson High School
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