Highly-motivated with desire to take on new challenges in the work force. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Stay-at-Home Mom
Home Business
Rowlett, TX
09.2004 - Current
Effectively coordinated household schedules for 3 children involved in multiple athletic activities.
Enhanced communication skills by effectively resolving problems and managing conflicts.
Enhanced efficiency through effective time management.
Played an instrumental role in enhancing outcomes of multiple school projects through active participation in various school roles
Tax Preparer
H&R Block
Rowlett, TX
11.2005 - 04.2012
Prepared and reviewed tax returns for individuals while identifying potential deductions to minimize clients' tax liabilities.
Researched federal, state, and local laws for regulatory compliance.
Delivered easy-to-understand guidance on complex taxation rules to ensure client comprehension.
Provided assistance to customers regarding tax inquiries and filing status.
Offered guidance to clients on optimizing tax filings while adhering to applicable laws and regulations.
HR Administrative Assistant
Value Added Communications
Plano, TX
03.2002 - 07.2005
Collaborated with HR department to develop and revise policies for corporate accountability and workplace health.
Supported HR department through document preparation, database updates, and file organization.
Organized and facilitated meetings among management team members to address HR issues and discuss strategic initiatives.
Implemented filing systems in compliance with company policies to securely store personnel information and business activities.
Provided administrative support to HR executives.
HR Assistant
DNA Enterprises
Richardson , TX
10.1999 - 03.2002
Organized and managed personnel records, ensuring accuracy and compliance with company policies.
Responded to employee inquiries on human resources matters, including benefit eligibility and policy interpretation.
Provided support in planning, organizing, and coordinating a wide range of company events.
Provided support in managing employee benefit programs and worker's compensation plans.
Monitored office supply inventory levels and ordered supplies as needed to maintain adequate stock.
Tier 1 Support Technician – VoIP & Unified Communications at Clearspan Communications (formerly Mitel)Tier 1 Support Technician – VoIP & Unified Communications at Clearspan Communications (formerly Mitel)