Experienced and dynamic business professional with a proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in sales, business management, and customer relations.
Overview
18
18
years of professional experience
Work History
Owner
Sea Love Portsmouth
11.2022 - 11.2025
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Achieved consistent growth with careful planning and execution of business development initiatives.
Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Senior Business Development Manager
Allergan Aesthetics an AbbVie Company
11.2015 - 11.2022
Developed and implemented strategic business plans to penetrate new markets effectively.
Fostered strong client relationships through regular communication and tailored solutions.
Assessed competitive landscape to refine product positioning and marketing strategies.
Conducted thorough market research to identify emerging trends and opportunities.
Led negotiations with key partners, enhancing collaboration and maximizing resource utilization.
Created detailed reports on performance metrics to inform strategic decision-making.
Coordinated training programs to enhance sales team skills and product knowledge.
Leveraged data analytics to track sales performance and inform future strategies.
Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Increased sales revenue by strategically identifying and pursuing new business opportunities.
Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
National Education Executive
SkinCeuticals ACD of L'Oreal
06.2012 - 11.2015
Coordinated cross-functional workshops to align educational strategies with market trends and consumer needs.
Conducted national training programs to enhance product knowledge to existing clients and new accounts.
Evaluated training effectiveness through participant feedback, adjusting programs for continuous improvement.
Managed budgets for training initiatives, ensuring alignment with organizational financial goals.
Authored educational materials that enhanced brand messaging and clarified product benefits to clients.
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Monitored competitive landscape to inform strategic planning for future educational initiatives.
Administrative Specialist
Dr. Zeff - Plastic Surgeon
11.2007 - 05.2012
Coordinated patient appointments and managed scheduling to enhance office efficiency.
Maintained accurate patient records through diligent data entry and regular updates.
Organized inventory of medical supplies to ensure timely availability for procedures.
Facilitated communication between patients and medical staff to improve service delivery.
Streamlined filing systems for patient documents, enhancing retrieval speed and accuracy.
Responded to patient inquiries with professionalism, fostering a welcoming office environment.
Education
Associate of Applied Science - Business Management
University of New Hampshire
NH
Esthetician License - Skin Science
Institute of Skin Science
Rye, NH
Skills
Customer relations
Relationship building
Verbal and written communication
Project management
Operations management
Business planning
Staff management
Employee motivation
Sales leadership
Product branding
Sales strategies
Hiring and onboarding
Accomplishments
Sales Trainer in 2022 and participating in the Alle Ad Board in 2021 and 2022. Other awards include Presidents Club Award 2017, 2019, 2021 - Top Gun Northeast Award 2019, 2020, 2021 - Leadership Award 2020 - Warehouse Run Award 2019
Timeline
Owner
Sea Love Portsmouth
11.2022 - 11.2025
Senior Business Development Manager
Allergan Aesthetics an AbbVie Company
11.2015 - 11.2022
National Education Executive
SkinCeuticals ACD of L'Oreal
06.2012 - 11.2015
Administrative Specialist
Dr. Zeff - Plastic Surgeon
11.2007 - 05.2012
Associate of Applied Science - Business Management