Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Dodds

North Fort Myers,FL

Summary

Dynamic sales professional with a proven track record at Family Dollar, excelling in cash handling and customer service. Recognized for enhancing store appearance and driving sales through strategic merchandising. Known for exceptional teamwork and problem-solving skills, consistently fostering positive customer relationships to encourage repeat business.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Sales Associate

Dollar General
12.2023 - 09.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistant Store Manager

Family Dollar
10.2021 - 12.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Restoration Technician

Dryzone/ H2O 912
07.2012 - 10.2017
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.

Education

Norwin Senior High School
North Huntingdon, Pa

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Conflict resolution
  • Store opening and closing
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Cleaning techniques
  • Sales training
  • Policy and procedure adherence
  • Display setup
  • Brand promotion
  • Point of sale operation
  • Fraud detection
  • Self-checkout assistance
  • Money transfer systems
  • Friendly and outgoing

Timeline

Sales Associate

Dollar General
12.2023 - 09.2025

Assistant Store Manager

Family Dollar
10.2021 - 12.2023

Restoration Technician

Dryzone/ H2O 912
07.2012 - 10.2017

Norwin Senior High School
Lori Dodds