Summary
Overview
Work History
Education
Skills
Timeline
Teacher

Lori Dunigan

Maiden,NC

Summary

Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Plant Associate

Trilogy Med Waste
07.2022 - 09.2023
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Created promotional materials to advertise products and services.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Teacher/Cook Shift Leader

Cline Learning Center
08.2018 - 06.2022
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Identified inefficiencies leading to improved productivity.
  • Suggested actionable improvements to streamline training procedures.
  • Planned menus for different events, seasons and customer requests.

Cashier/Customer Service Associate

Ollie's Bargain Outlet
09.2016 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

New Vision Christian Academy
Lincolnton N.C.
05.2005

Skills

  • Work Planning and Prioritization
  • Balance Accounts
  • OSHA Requirements
  • Machinery Upkeep
  • Product Inspection
  • Oral Communication
  • Providing Feedback
  • General Housekeeping
  • Folding Clothes
  • Customer Service
  • Strategy Development
  • Return and Exchange Processing
  • Cash Register Systems

Timeline

Plant Associate

Trilogy Med Waste
07.2022 - 09.2023

Teacher/Cook Shift Leader

Cline Learning Center
08.2018 - 06.2022

Cashier/Customer Service Associate

Ollie's Bargain Outlet
09.2016 - 08.2018

High School Diploma -

New Vision Christian Academy
Lori Dunigan