Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Eliot

Montpelier,VT

Summary

Efficient assessment of customer needs and product and service cultivation. Resourceful understanding of leadership and multi-tasking needs. Dependable staff evaluation to streamline operations.

Overview

40
40
years of professional experience

Work History

Cashier, Grocery, Produce

Hunger Mountain Coop
12.2021 - Current

I worked in all three departments at Hunger Mountain Coop and several times received an "award of excellence" for customer service. I currently work only in the front end as a cashier.

Assistant Manager

Aubuchon Hardware
03.2019 - 11.2021
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.

Concession Stand Worker

Vermont State Parks
05.2018 - 10.2019
  • Served food and beverages with focus on quality items and superior service.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.

Deli Worker

New Seasons
09.2014 - 06.2015
  • I worked in a fast paced deli making sandwiches and slicing meats, doing food prep, and did both opening and closing procedures according to my shift.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.

Deli Worker

Hunger Mountain Coop
08.2011 - 05.2012
  • I worked in the deli making sandwiches, slicing meats on a slicer, packaging prepared foods, and doing opening and closing procedures according to my shift.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Operated cash register to accept and process cash, check, card and mobile payments.

Internship Student

New England Aquarium
03.1984 - 06.1994

During my senior year I did a work term in the marine mammal stranding program at New England Aquarium and subleted an apartment in boston. I fed and cared for the rescued seals and recorded their behavior. I assisted in radio-tagging the seals and bringing them to the coast to join a herd.

Education

Some College (No Degree) - English Literature

Marlboro College
Marlboro, VT

Some College (No Degree) - Creative Writing, Low Residency Program

Goddard College
Plainfield, VT

Some College (No Degree) - Literature And Theater

Universty of Southern Maine
Portland, ME

Skills

Sales monitoringundefined

Timeline

Cashier, Grocery, Produce

Hunger Mountain Coop
12.2021 - Current

Assistant Manager

Aubuchon Hardware
03.2019 - 11.2021

Concession Stand Worker

Vermont State Parks
05.2018 - 10.2019

Deli Worker

New Seasons
09.2014 - 06.2015

Deli Worker

Hunger Mountain Coop
08.2011 - 05.2012

Internship Student

New England Aquarium
03.1984 - 06.1994

Some College (No Degree) - English Literature

Marlboro College

Some College (No Degree) - Creative Writing, Low Residency Program

Goddard College

Some College (No Degree) - Literature And Theater

Universty of Southern Maine
Lori Eliot