Summary
Work History
Education
Skills
Timeline
Generic

Lori Elsner

Chapel Hill,NC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Work History

Server

Anntonys
Sherrills Ford, NC
03.2024 - 06.2024
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked food before serving it to customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Host

Peninsula Prime
Cornelius, NC
08.2023 - 06.2024
  • Greeted guests upon arrival and provided them with menus.
  • Performed light administrative duties such as filing documents and taking messages.
  • Managed incoming calls during busy shifts.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Assisted servers in seating guests by escorting them to their tables.
  • Took reservations over phone and in person.
  • Answered telephone to provide dining information and take reservations.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Server

Sullivan's Steakhouse
Charlotte, NC
08.2022 - 07.2023

Server

Red Rocks Cafe Birkdale
Huntersville, NC
03.2021 - 07.2022

Pediatric Registered Nurse

Atrium Healthcare
Charlotte, NC
06.2004 - 05.2021
  • Monitored patients' conditions during treatment or recovery periods to determine progress or need for modification of treatment plan.
  • Maintained accurate records of patient assessments, treatments provided and changes in condition using electronic medical record systems.
  • Utilized age-specific teaching techniques when educating patients and families on self-care strategies.
  • Initiated emergency interventions when necessary to stabilize a patient's condition prior to transfer or admission to the hospital setting.
  • Instructed parents and guardians regarding home care needs such as medication administration and disease management.
  • Administered medications in accordance with physician orders, monitored for effectiveness and reported any adverse reactions.
  • Performed diagnostic procedures such as venipunctures, immunizations and wound irrigations according to established protocols.
  • Provided compassionate care to patients and families by listening to their concerns and addressing their needs.
  • Supported family members throughout the course of a child's illness by providing emotional support.
  • Assessed patient's physical, mental and emotional health by taking vital signs, observing skin condition, reviewing medical history and administering tests.
  • Collaborated with multidisciplinary teams including physicians, nurses, therapists and dieticians to ensure the best possible outcomes for patients.
  • Implemented infection control measures within the pediatric unit environment in order to reduce risk of transmission.
  • Initiated emergency resuscitative measures according to resuscitation and pediatric advanced life support protocols and directives.
  • Attended educational workshops to maintain current competency and licensure in pediatric nursing specialty.
  • Implemented strategies to reduce patient anxiety and fear, utilizing age-appropriate communication and interventions.
  • Maintained up-to-date knowledge of pediatric nursing by attending workshops, seminars, and continuing education courses.
  • Implemented accurate and timely documentation in electronic client medical records.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Education

Associate of Applied Science - Pediatric Registered Nurse

Mercy School of Nuring
Charlotte, NC
05-2004

Bachelor of Arts - Psychology

Appalachian State University
Boone, NC
06-1999

Skills

  • Order Management
  • Food Running
  • Beverage Preparation
  • Guest Engagement
  • Safe Food Handling
  • Food Delivery
  • High-volume dining
  • Dining customer service
  • Menu knowledge
  • Positive and professional
  • Order Accuracy
  • Strong Work Ethic
  • Liquor, wine, and food service
  • Professional Appearance
  • Check payment processing

Timeline

Server

Anntonys
03.2024 - 06.2024

Host

Peninsula Prime
08.2023 - 06.2024

Server

Sullivan's Steakhouse
08.2022 - 07.2023

Server

Red Rocks Cafe Birkdale
03.2021 - 07.2022

Pediatric Registered Nurse

Atrium Healthcare
06.2004 - 05.2021

Associate of Applied Science - Pediatric Registered Nurse

Mercy School of Nuring

Bachelor of Arts - Psychology

Appalachian State University
Lori Elsner