Lori Fiore
Colleyville,TX
Summary
Results-driven Operations Manager experienced in medical aesthetics. Delivered operational efficiency and performance optimization through strategic alignment with organizational goals and promotion of collaborative environments. Focused on enhancing business objectives within the beauty industry.
Overview
13
13
years of professional experience
Work History
Officer Manager
Advanced Aesthetics, The Med Spa
Dallas, TX
03.2024 - Current
- Managed day-to-day business operations.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Provided clients with knowledge of all cosmetic services being provided.
- Obtained client medical history, medication information, symptoms and allergies.
- Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
- Fostered friendly, warm and exceptional customer experience.
- Filed Corporate Taxes
- Event CoordinationDeveloped and implemented operational procedures to enhance client service efficiency.
- Developed and implemented operational procedures to enhance client service efficiency.
- Trained and mentored junior staff on best practices in aesthetic treatments and customer care.
- Led cross-functional teams in executing promotional campaigns for new services, increasing client engagement.
- Managed inventory control systems, ensuring optimal stock levels of medical and aesthetic supplies.
- Oversaw compliance with health regulations, maintaining high standards of safety and service quality.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Co-Owner/ Operations Director
Define Medical Aesthetics
Southlake, TX
10.2018 - 11.2021
- Oversaw daily business operations to ensure smooth workflow and service delivery.
- Reviewed financial and operational reports on a regular basis to make effective decisions.
- Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
- Fostered friendly, warm and exceptional customer experience.
- Provided clients with knowledge of all cosmetic services being provided.
- Cultivated exceptional customer experiences by creating a welcoming and supportive environment.
- Prepared and submitted corporate tax documents to ensure compliance with regulations.
- Coordinated events by managing logistics, scheduling, and vendor communications.
Front Desk Coordinator/ Office Manager
Refine Medical Spa
Southlake, TX
09.2017 - 10.2018
- Cultivated strong vendor relationships through effective communication and collaboration.
- Welcomed visitors and customers, providing assistance and answering questions to enhance experience and retention.
- Oversaw office operations and coordinated patient appointment scheduling to ensure smooth workflow.
- Processed patient consent forms efficiently in a secure environment.
- Coordinating events
- Placed orders for new products based on inventory needs.
Director of Operations
Enchanted Shimmer, Inc
Colleyville, TX
05.2013 - 10.2017
- Expedited orders in specialty baby accessory business for small design firm.
- Oversaw daily production activities, aligning them with business objectives to maintain operational efficiency.
- Processed orders by pulling materials from warehouse, packing boxes, and preparing shipments, contributing to streamlined order fulfillment.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Completed data entry tasks with accuracy and efficiency.
Education
High School Diploma -
Haddon Heights Jr-Sr High School
Haddon Heights, NJ01-1982
Skills
- Business Management
- Inventory management
- Biweekly Payroll Management
- Accounts payable/receivable
- Report generation
- Report preparation
- Budgeting and finance
- Report generation
- Workflow management
- Report development
- Financial planning
- Process Improvement
Timeline
Officer Manager
Advanced Aesthetics, The Med Spa
03.2024 - Current
Co-Owner/ Operations Director
Define Medical Aesthetics
10.2018 - 11.2021
Front Desk Coordinator/ Office Manager
Refine Medical Spa
09.2017 - 10.2018
Director of Operations
Enchanted Shimmer, Inc
05.2013 - 10.2017
High School Diploma -
Haddon Heights Jr-Sr High School