District Manager
Dollar General
Pikeville, KY
02.2024 - Current
- Provide ongoing coaching and training for store managers on how to maximize productivity and profits.
- Regularly communication updates regarding changes in corporate policies or procedures down through store level employees.
- Conduct regular store visits to ensure compliance with company policies, standards, and regulations.
- Manage all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolve customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Work with direct reports to develop and implement action plans, improving operating results.
- Mentored team members by demonstrating best practices for sales and customer service.
- Cultivated positive rapport with associates and team leadership.
- Established ambitious goals for employees to promote achievement and surpass business targets.
