Lori Gano
Sedalia,MO
Summary
Dynamic RN Case Manager with expertise in wound care, chronic disease management, and compassionate patient advocacy at Bothwell Regional Health Center. Skilled in multidisciplinary collaboration and documentation, ensuring optimal patient outcomes and satisfaction. Committed to quality improvement and regulatory compliance.
Overview
10
10
years of professional experience
Work History
RN Case Manager
Bothwell Wound Healing Center
09.2024 - Current
- Assisted with patient care coordination and discharge planning.
- Collaborated with healthcare teams to develop personalized care plans.
- Utilized electronic health record systems for documentation and tracking.
- Supported patient education on treatment regimens and resources available.
- Facilitated communication between patients, families, and healthcare providers.
- Monitored patient progress and adjusted care plans as needed.
- Learned regulatory compliance procedures in case management practice.
- Participated in interdisciplinary team meetings to review patient cases.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
RN Case Manager
Bothwell Regional Health Center
06.2021 - 09.2024
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Ensured compliance with healthcare regulations and standards, conducting regular reviews of patient care activities.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Charge RN
Bothwell Regional Health Center
01.2019 - 06.2021
- Coordinated patient care activities to enhance quality and efficiency in nursing workflows.
- Monitored vital signs and tracked patient progress to ensure adherence to treatment plans.
- Collaborated with multidisciplinary teams to develop and implement effective patient care strategies.
- Educated patients and families on health management, promoting understanding of care procedures.
- Administered medications and treatments according to established protocols and safety standards.
- Assisted in training new staff members, fostering a supportive learning environment for skill development.
- Conducted regular assessments of patient needs, adjusting care plans as necessary for optimal outcomes.
- Managed equipment and supplies effectively, ensuring availability for continuous patient support.
- Conducted ongoing assessments to monitor and adjust treatment plans, improving overall patient health outcomes.
- Improved continuity of care across shifts through concise shift reports detailing pertinent updates on patients'' conditions and treatment plans.
- Promoted a culture of continuous improvement by participating in quality assurance initiatives and identifying opportunities for process enhancement.
- Educated patients and families on disease management strategies, promoting adherence to treatment plans and self-care routines.
- Managed crisis situations effectively, ensuring the safety of patients and staff members at all times.
- Optimized resource allocation during high-volume periods by efficiently delegating tasks based on staff skill sets.
- Mentored and supervised junior nurses, fostering a supportive and collaborative work environment.
- Contributed to higher patient satisfaction ratings by consistently providing compassionate, empathetic care to all patients regardless of background or condition severity.
- Collaborated with interdisciplinary team members to optimize patient outcomes through comprehensive care coordination.
- Served as primary liaison between physicians and nursing staff, maintaining clear communication channels for optimal patient care delivery.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
RN Floor Nurse
Bothwell Regional Health Center
08.2015 - 01.2019
- Administered medications and monitored patient responses in high-acuity settings.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on post-discharge care and health management strategies.
- Conducted thorough assessments to identify and address changing patient conditions promptly.
- Utilized electronic health records for accurate documentation and streamlined communication among staff.
- Assisted in training new nursing staff on procedures, protocols, and best practices in patient care.
- Implemented infection control measures to enhance patient safety and reduce hospital-acquired infections.
- Monitored cardiac and other critical vital signs to detect changes and enable intervention of life-threatening or emergency situations.
- Promoted a positive work environment within the PCU team through collaboration, mutual respect, and proactive problem-solving approaches.
- Administered prescribed medications, changed dressings, cleaned wounds and monitored vital signs to provide high standards of patient care.
- Mentored new nurses through orientation processes, sharing expertise in PCU nursing practice and fostering professional growth.
- Served as a strong advocate for patients'' rights, ensuring their preferences were respected in all aspects of their healthcare experience.
- Enhanced patient satisfaction by consistently providing compassionate, respectful, and culturally sensitive care tailored to individual needs.
- Maintained accurate documentation in electronic health records systems to support continuity of care across multidisciplinary team members.
- Improved patient outcomes through diligent monitoring of vital signs and collaborating with interdisciplinary teams.
- Charted nurse's notes to reflect care provided to resident and resident's responses to care and intervention.
- Observed, recorded and communicated patient conditions utilizing computerized documentation systems.
- Provided high-quality care to critically ill patients by administering medications and performing diagnostic tests.
- Fostered strong relationships with other healthcare professionals, including physicians, therapists, and case managers, to facilitate coordinated care strategies.
- Facilitated patient education on disease management, medication administration, and self-care techniques for optimal health outcomes.
- Educated patients and families about medications and treatment instructions to facilitate continuum of care.
- Responded to code blue alerts within facility to initiate protocol, special procedures and cardiac monitoring.
- Streamlined nursing workflows by efficiently managing time, prioritizing tasks, and delegating responsibilities as needed.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Associate Degree In Nursing - Nursing
State Fair Community College
Sedalia, MO06.2015
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Utilization review
- Community resources
- Clinical assessment
- Medication management
- Quality improvement
- Case management
- Critical thinking
- Compassionate and caring
- Wound care
- Documentation
- Patient and family advocacy
- Strong clinical judgment
- Patient care assessment
- Direct patient care
- Microsoft office
- Attention to detail
- CPR/AED
- ICD-10
- Blood draw and sample collection
- Delegation and motivation
- Infection control
- Clear patient communication
- Vitals monitoring
Timeline
RN Case Manager
Bothwell Wound Healing Center
09.2024 - Current
RN Case Manager
Bothwell Regional Health Center
06.2021 - 09.2024
Charge RN
Bothwell Regional Health Center
01.2019 - 06.2021
RN Floor Nurse
Bothwell Regional Health Center
08.2015 - 01.2019
Associate Degree In Nursing - Nursing
State Fair Community College
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