VP of Revenue Cycle and Managed Care
Onpoint Medical Group
02.2018 - 06.2020
- Drove operational improvements which resulted in savings and improved profit margins
- Worked directly with CFO and CEO to establish improved revenue per visit and revenue cycle turnaround
- Lead the data migration of 4 acquired medical practices onto one EMR platform successfully in 1 year
- Set up KPI performance indicators for regular reporting
- Improved Net days in AR year over year
- Worked with Accounting and Finance to improve reporting
- Negotiated higher reimbursement contracts in the first year
- Launched telehealth billing across the platform (17 practice locations) during Covid-19 pandemic successfully
- Completed financial reporting and analysis for billing revenue cycle.
- Supported clinical team members with all revenue cycle procedures and addressed any issues as needed.
- Monitored and guided revenue cycle operations.
- Identified discrepancies between budgetary targets and actual revenue and expenses.
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Completed [Type] audits and [Type] investigations to check provided information.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
