Lori Gill
St Louis,MO
Summary
Dynamic leader with a proven track record at Heritage Care Center, excelling in healthcare administration and organizational leadership. Spearheaded quality improvement initiatives, enhancing resident care and operational efficiency. Skilled in budgeting and occupancy strategies, achieving notable profit improvements. Demonstrates exceptional ability to develop and retain top talent, ensuring compliance and excellence in patient care.
Overview
23
23
years of professional experience
Work History
Licensed Nursing Home Administrator
Heritage Care Center
01.2024 - Current
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for nursing home.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented corrective action plans and solutions for employee write-ups and incident reports.
- Oversaw financial transactions and management functions, strategically managing operating budget.
- Generated and reviewed incident reports and employee write-ups to pursue appropriate corrective action plans.
- Managed budget while monitoring accounts payable and receivable, billing and claims processes to obtain reimbursements.
- Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Maintained compliance with statutory, regulatory, state and federal guidelines for benefits and developed appropriate procedures to meet nursing home objectives.
- Discussed resident census data and admissions and discharge information in department-head meetings.
- Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
- Guided and mentored 102 employees in a 102-bed facility while overseeing daily administrative tasks.
Administrator in Training
Reliant Care Management
07.2021 - 12.2023
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Assisted with completing bi-weekly payroll for 102 employees.
Certified Medication Technician
Heritage Care Center
01.2003 - 12.2020
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored medication storage area to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Monitored patient responses to medication to report adverse reactions quickly.
- Reordered medication to maintain adequate supply.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 120 residents under long-term care.
Certified Nursing Assistant
Heritage Care Center
11.2001 - 12.2020
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported needs of 100+ residents under long-term care.
Education
High School Diploma -
Portageville High School
Portageville1990
Skills
- Operations management
- Occupancy strategies
- Therapy programs
- Resident care
- Profit improvements
- Employee retention strategies
- Quality improvement
- Healthcare administration
- Organizational leadership
- Performance improvement
- Budgeting expertise
Timeline
Licensed Nursing Home Administrator
Heritage Care Center
01.2024 - Current
Administrator in Training
Reliant Care Management
07.2021 - 12.2023
Certified Medication Technician
Heritage Care Center
01.2003 - 12.2020
Certified Nursing Assistant
Heritage Care Center
11.2001 - 12.2020
High School Diploma -
Portageville High School
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