Summary
Overview
Work History
Education
References
Timeline
Lori Griffin

Lori Griffin

Crestview,FL

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

19
19
years of professional experience

Work History

Store Manager

Circle K
Miramar Beach, FL
09.2021 - Current
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

General Manager

Racetrac Petrolum
Alpharetta, GA
10.2015 - 08.2021
  • To manage and control company assets Interviewing/Coaching/Training and Development of Associates Stocking/Audits/Inventory Review weekly Sales and Margin performances

Digitization Supervisor

VASTEC, Inc
Tampa, Fl
07.2012 - 10.2015
  • To oversee digitization process from inventory, warehouse, document prep and scan functions to Post Scan Quality control, indexing of files, Optical Character Recognition software, and Final Quality Control, in accordance with company policies and customer requirements
  • Produce, compile and deliver reports regarding progress of projects, expected due dates and final billing numbers
  • Prepare and document company policies and procedures in regards to Digitization Process
  • May 2013 Employee of the Month
  • Achieved results by working with staff to meet established targets
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows

Data Entry-Temp

SNI Companies
Tampa, Fl
04.2012 - 07.2012
  • Data Entry for VASTEC, Inc
  • SSA remediation for accessibility services Prep and Scan of medical documents.
  • Compiled data and reviewed information for accuracy prior to input
  • Completed data entry tasks with accuracy and efficiency
  • Searched, extracted and interpreted information to determine correct input procedure
  • Sorted documents and maintained organized filing process
  • Organized, sorted, and checked input data against original documents
  • Followed established procedures to enter and process data correctly
  • Created and maintained data entry logs to track data entry activities

PT Sales Associate

Dooney & Bourke
Destin, Fl
05.2011 - 12.2011
  • Primarily responsible for selling merchandise
  • Recommended Dooney's and explained features and costs to help customers make educated buying decisions
  • Used consultative sales approach to understand and meet customer needs
  • Collaborated with customers and asked questions to assess needs and budgets

Pt Sales Associate

Ralph Lauren Polo
Destin, Fl
04.2011 - 12.2011
  • Primarily responsible for processing merchandise prior to store opening Secondary responsibility is to replenish floor according to standards
  • Used consultative sales approach to understand and meet customer needs

Financial Aid Clerk

Corinthian Colleges
Tampa, Fl
01.2011 - 04.2011
  • Primarily responsible for Data Entry of students and financial aid packages Scanning documents into computer and filing electronically
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards
  • Reconciled and recorded receipts, incoming cash, and other fiscal transactions

Loss Prevention Associate

Marshalls
Tampa, FL
06.2010 - 12.2010
  • Protected company’s assets by performing series of tests & checks by tracking, analyzing, & reporting shrinkage rates & inventory numbers Detained & apprehended suspected shoplifters

Data Entry Temp

Medco/Spherion
Tampa, Fl
11.2009 - 12.2009
  • Enter prescriptions into Data Base for Pharmacists

Data Entry Tampa

Office Team
Tampa, Fl
01.2009 - 09.2009
  • Initiate Systems-Medical Data Entry Oasis Outsourcing-Packaging and sending out packages via FedEx and courier Kass and Associates-Packaging Foreclosure complaints

Loss Prevention Supervisor

JCPenney’s
Tampa, FL
04.2005 - 02.2009
  • Protected company’s assets by performing series of tests & checks by tracking, analyzing, & reporting shrinkage rates & inventory numbers Supervised Loss Prevention Dept through hiring, scheduling, & managing employees Detained & apprehended suspected shoplifters Preparing & presenting reports and presentations to district management

Education

BA: Cyber Technology and Security -still seeking -

Southwest Florida College, Tampa, FL
12.2013

BA: Criminology -

University of South Florida, Tampa, FL
12.2005

References

References are available on request.

Timeline

Store Manager - Circle K
09.2021 - Current
General Manager - Racetrac Petrolum
10.2015 - 08.2021
Digitization Supervisor - VASTEC, Inc
07.2012 - 10.2015
Data Entry-Temp - SNI Companies
04.2012 - 07.2012
PT Sales Associate - Dooney & Bourke
05.2011 - 12.2011
Pt Sales Associate - Ralph Lauren Polo
04.2011 - 12.2011
Financial Aid Clerk - Corinthian Colleges
01.2011 - 04.2011
Loss Prevention Associate - Marshalls
06.2010 - 12.2010
Data Entry Temp - Medco/Spherion
11.2009 - 12.2009
Data Entry Tampa - Office Team
01.2009 - 09.2009
Loss Prevention Supervisor - JCPenney’s
04.2005 - 02.2009
Southwest Florida College - BA: Cyber Technology and Security -still seeking,
University of South Florida - BA: Criminology,

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