Summary
Work History
Education
Skills

Lori Hacsunda

Maynard,MA

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Work History

Medical Assistant II

Atrius Health
Concord, MA
01.2024 - Current

Prepared laboratory specimens and organized results for physician review.

  • Maintained cleanliness of examination rooms, ensuring adequate supply stocking.
  • Adhered to HIPAA regulations to protect confidential patient information.
  • Inspected medical equipment prior to use to ensure proper functionality.
  • Conducted basic laboratory tests such as urinalysis and blood glucose levels under supervision.
  • Assisted physicians by taking vital signs and patient histories for examinations.
  • Ordered and restocked medical supplies while maintaining inventory logs.
  • Scheduled patient appointments both via phone and in person.

Medical Assistant

MIddlesex Gastroenterology
Acton, MA
01.2019 - 11.2023
  • Compliance
  • Quick problem solver
  • Medical terminology knowledge
  • First aid
  • Certified in Basic Life Support (BLS), Assisted physicians by preparing patients for procedures, including EKGs, glucose testing.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency
  • Prepared patients for examinations, taking vital signs and updating medical histories
  • Prepared prescription refill requests on behalf of physician to prevent lags
  • Requested scripts from doctors and verified insurance and coding
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Contributed to efficient office operations by triaging patients by severity of medical complaint
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions
  • Performed Fibroscans , Video Capsule Endoscopy, Lactose testing and
  • Breath Tests
  • Assisted the Nurse Practitioner and Physician in readings of Pathology results from labs, Endoscopy and/or colonoscopy
  • Tested patients and staff for COVID testing using proper CDC guidelines
  • Worked in both the Office and Endoscopy Unit: Blood Pressures, reviewing and updating medical information, monitoring patients after procedures, removing IV's
  • Experience in Prior Authorizations for patient testing and/or medications.

Medical Assistant

Dr Mark Epstein
Concord, MA
04.2014 - 01.2019
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing
  • Prepared, reviewed and submitted patient statements to determine factual accuracy
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency
  • Prepared prescription refill requests on behalf of physician to prevent lags
  • Requested scripts from doctors and verified insurance and coding
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Oversaw the management position while the manager was not in office
  • Experience in coding, billing, Prior Authorizations for mediations, testings and treatments such as infusions.

Unit Coordinator

Emerson Hospital
Concord, MA
04.2006 - 06.2016
  • Communicated with Nurse Manager to facilitate efficient operation of
  • Medical/Surgical unit
  • Communicated with patients and medical staff to convey important information and facilitate smooth unit operations
  • Transcribed physicians' orders to aid in medical care and minimize medical errors
  • Oversaw unit of 30 patients, providing daily functions such as grooming, bathing, feeding and turning in bed
  • Maintained unit supplies and equipment for medical staff and patient care needs
  • Backed up floor staff by keeping patients' rooms clean and orderly
  • Communicated with patients with compassion while keeping medical information private.

Education

Associate of Science - Nursing

Middlesex Community College, Bedford, MA
09.2024 - Current

Currently enrolled in the Nursing RN program.

Surgical Technology

Mass Bay Community College, Wellesley, MA
07.2016

Bachelor of Science - Physical Education

Cape Breton University, Sydney, Canada, Nova Scotia
05-1994

Skills

  • Patient care
  • Medical terminology
  • Compliance procedures
  • Effective communication
  • Time management
  • Problem solving
  • Prioritizing stat orders
  • Direct patient care
  • EKG administration
  • Sterilization techniques
  • Telehealth coordination
  • Prescription refills
  • Clinical documentation
  • Medical billing
  • Medical billing and coding
  • Medical office management
  • Anatomy and physiology
  • Adaptable
  • Medical records confidentiality
  • Companionship and emotional support
  • Insurance verification
  • Reliable team player
  • Quick problem solver
  • Preparing specimens and samples
Lori Hacsunda