Self-motivated worker with expertise in packaging, labeling, and maintaining inventory. Committed to delivering exceptional customer service and ensuring efficient order fulfillment.
Unloading shipment trailers containing cases of toddler, child and youth shoes and sneakers, picking and shipping customer(individual and retail) shoe orders - ranging in quantities of 1 to several hundreds. Maintaining inventory so shoes are available to be picked and shipped as orders come in. Served as backup sales clerk for outlet store, sized children's feet, assisted in fitting, and processed sales transactions.
Answered customer phone calls and replying to customer emails related to the various products of SBD - DeWalt, Stanley, Black & Decker, Craftsman, and Porter Cable.
Validating customer mail-in rebate submissions for DeWALT products sold through retailers, such as NAPA, Grainger, MSC, and Fastenal, Processing those submissions by ordering the rebate item through SAP.
Employed first as a laborer, working up to a carpenter - wood trim work, metal stud construction, drywalling and finishing.