Lori Haney
Union,KY
Summary
Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Healthcare 12
10.2022 - Current
- Reported changes in patient vital signs and behavior to licensed personnel following documentation protocols.
- Collected and prepared laboratory specimens according to established facility policies.
- Updated patient records meticulously while ensuring HIPAA compliance at all times.
- Managed scheduling of appointments for initial visits and ongoing care for patients.
- Established strong rapport with patients using effective communication skills.
- Displayed compassion, cultural sensitivity, and problem-solving abilities during patient care.
- Practiced active listening and empathy to enhance patient experiences.
- Skilled in vital signs monitoring and proficient with electronic health records (EHR).
Assistant Teacher
Schoolhouse
10.2021 - Current
- Assist the classroom teacher in the general supervision and management of the children, create lesson plans, and implement daily program.
- Maintain a nurturing environment and work as a team to ensure high quality programs.
- Keep accurate records and access student files.
- Tutor students and provide support towards meeting goals.
- Remain sensitive to the needs of others and relate well with children and co-workers.
Homemaker
Stay-at-Home Parent
04.2020 - 10.2021
- Ensured household duties were completed in a timely manner and managed household budget.
- Coordinated medical care, meals, and social activities.
- Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.
Packaging Technician / Scheduler
Meritor Distributors
11.2016 - 04.2020
- Supervised 6 – 12 employees to ensure correct jobs were packaged and shipped in a timely manner.
- Used Microsoft Word and Excel, JDA system, AS400, and spreadsheets to keep track and distribute jobs properly throughout the warehouse.
- Posted and managed job openings, and entered job descriptions and position details into system.
- Communicated effectively to meet timelines and work collaboratively to meet goals.
Cosmetologist / Hair Stylist / Customer Service
Self Employed
02.2013 - 02.2017
- Offered full hair services – colored, cut, shampooed, and styled hair.
- Stayed current on trends, kept station clean and organized, sterilized tools, and helped maintain supplies.
- Answered inbound calls, scheduled appointments, processed transactions, collected payments, kept accurate records, and ordered supplies.
- Communicated effectively to determine client needs, and provide education and counseling.
- Used sales techniques to increase business revenue, and ensured clients received services in a timely manner.
Cosmetologist / Hair Stylist / Customer Service
Asymmetric Salon
08.2011 - 02.2013
- Offered full hair services – colored, cut, shampooed, and styled hair.
- Stayed current on trends, kept station clean and organized, sterilized tools, and helped maintain supplies.
- Answered inbound calls, scheduled appointments, processed transactions, collected payments, kept accurate records, and ordered supplies.
- Communicated effectively to determine client needs, and provide education and counseling.
- Used sales techniques to increase business revenue, and ensured clients received services in a timely manner.
Education
Certified Peer Recovery Supporter
Ebased Academy Department of Mental Health & Addiction Services
Cincinnati, OH09.2025
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
01.2022
Cosmetology
Empire Hair Design
01.2009
Skills
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
CUST
- High Academic Honors Recognition / Honor Roll.
- Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
- Customer service skills necessary to communicate effectively with patients and healthcare providers.
- Strong organizational and problem-solving skills with ability to establish priorities to meet timelines.
- Pay close attention to detail to ensure accuracy and maintain compliant documentation.
- Microsoft Office Applications – Word, Excel, and PowerPoint | Type 36 WPM.
Timeline
Medical Assistant
Healthcare 12
10.2022 - Current
Assistant Teacher
Schoolhouse
10.2021 - Current
Homemaker
Stay-at-Home Parent
04.2020 - 10.2021
Packaging Technician / Scheduler
Meritor Distributors
11.2016 - 04.2020
Cosmetologist / Hair Stylist / Customer Service
Self Employed
02.2013 - 02.2017
Cosmetologist / Hair Stylist / Customer Service
Asymmetric Salon
08.2011 - 02.2013
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
Cosmetology
Empire Hair Design
Certified Peer Recovery Supporter
Ebased Academy Department of Mental Health & Addiction Services