Lori Haney
Union,KY
Summary
Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Healthcare 12
Cincinnati, OH
10.2022 - Current
- Reported changes in patient vital signs and behavior to licensed personnel following documentation protocols.
- Collected and prepared laboratory specimens according to established facility policies.
- Updated patient records meticulously while ensuring HIPAA compliance at all times.
- Managed scheduling of appointments for initial visits and ongoing care for patients.
- Established strong rapport with patients using effective communication skills.
- Displayed compassion, cultural sensitivity, and problem-solving abilities during patient care.
- Practiced active listening and empathy to enhance patient experiences.
- Skilled in vital signs monitoring and proficient with electronic health records (EHR).
Assistant Teacher
Schoolhouse
Falmouth, KY
10.2021 - Current
- Assist the classroom teacher in the general supervision and management of the children, create lesson plans, and implement daily program.
- Maintain a nurturing environment and work as a team to ensure high quality programs.
- Keep accurate records and access student files.
- Tutor students and provide support towards meeting goals.
- Remain sensitive to the needs of others and relate well with children and co-workers.
Homemaker
Stay-at-Home Parent
Falmouth, KY
04.2020 - 10.2021
- Ensured household duties were completed in a timely manner and managed household budget.
- Coordinated medical care, meals, and social activities.
- Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.
Packaging Technician / Scheduler
Meritor Distributors
Florence, KY
11.2016 - 04.2020
- Supervised 6 – 12 employees to ensure correct jobs were packaged and shipped in a timely manner.
- Used Microsoft Word and Excel, JDA system, AS400, and spreadsheets to keep track and distribute jobs properly throughout the warehouse.
- Posted and managed job openings, and entered job descriptions and position details into system.
- Communicated effectively to meet timelines and work collaboratively to meet goals.
Cosmetologist / Hair Stylist / Customer Service
Self Employed
Union, KY
02.2013 - 02.2017
- Offered full hair services – colored, cut, shampooed, and styled hair.
- Stayed current on trends, kept station clean and organized, sterilized tools, and helped maintain supplies.
- Answered inbound calls, scheduled appointments, processed transactions, collected payments, kept accurate records, and ordered supplies.
- Communicated effectively to determine client needs, and provide education and counseling.
- Used sales techniques to increase business revenue, and ensured clients received services in a timely manner.
Cosmetologist / Hair Stylist / Customer Service
Asymmetric Salon
Florence, KY
08.2011 - 02.2013
- Offered full hair services – colored, cut, shampooed, and styled hair.
- Stayed current on trends, kept station clean and organized, sterilized tools, and helped maintain supplies.
- Answered inbound calls, scheduled appointments, processed transactions, collected payments, kept accurate records, and ordered supplies.
- Communicated effectively to determine client needs, and provide education and counseling.
- Used sales techniques to increase business revenue, and ensured clients received services in a timely manner.
Education
Certified Peer Recovery Supporter
Ebased Academy Department of Mental Health & Addiction Services
Cincinnati, OH09.2025
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
01.2022
Cosmetology
Empire Hair Design
01.2009
Skills
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
CUST
- High Academic Honors Recognition / Honor Roll.
- Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
- Customer service skills necessary to communicate effectively with patients and healthcare providers.
- Strong organizational and problem-solving skills with ability to establish priorities to meet timelines.
- Pay close attention to detail to ensure accuracy and maintain compliant documentation.
- Microsoft Office Applications – Word, Excel, and PowerPoint | Type 36 WPM.
Timeline
Medical Assistant
Healthcare 12
10.2022 - Current
Assistant Teacher
Schoolhouse
10.2021 - Current
Homemaker
Stay-at-Home Parent
04.2020 - 10.2021
Packaging Technician / Scheduler
Meritor Distributors
11.2016 - 04.2020
Cosmetologist / Hair Stylist / Customer Service
Self Employed
02.2013 - 02.2017
Cosmetologist / Hair Stylist / Customer Service
Asymmetric Salon
08.2011 - 02.2013
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
Cosmetology
Empire Hair Design
Certified Peer Recovery Supporter
Ebased Academy Department of Mental Health & Addiction Services