Lori Hansen

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Dusted picture frames and wall hangings with cloth.
• Adhered to professional house cleaning checklist.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Verified cleanliness and organization of storage areas and carts.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Operated electronic backpack vacuums and floor sweepers.
• Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
• Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
• Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
• Streamlined laundry operations, sorting and treating items according to fabric care specifications.
• Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
• Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
• Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
• Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
• Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
• Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
• Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
• Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
• Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
• Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
• Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
• Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
• Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
• Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Sorted, laundered and put away various laundry items.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Washed and put away kitchen dishes, utensils and glassware.
• Handled requests for extra linens, toiletries and other supplies.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Returned emptied garbage receptacles to proper locations.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Polished fixtures to achieve professional shine and appearance.
• Hang, cleaned and rehung draperies to maintain freshness.
• Ran special errands, including retrieving dry cleaning and making requested purchases.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Dusted picture frames and wall hangings with cloth.
• Adhered to professional house cleaning checklist.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Verified cleanliness and organization of storage areas and carts.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Operated electronic backpack vacuums and floor sweepers.
• Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
• Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
• Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
• Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
• Streamlined laundry operations, sorting and treating items according to fabric care specifications.
• Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
• Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
• Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
• Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
• Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
• Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
• Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
• Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
• Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
• Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
• Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
• Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
• Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
• Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
• Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Washed and put away kitchen dishes, utensils and glassware.
• Sorted, laundered and put away various laundry items.
• Handled requests for extra linens, toiletries and other supplies.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Returned emptied garbage receptacles to proper locations.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Polished fixtures to achieve professional shine and appearance.
• Rotated linens in storerooms and replenished when supplies ran low.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Hang, cleaned and rehung draperies to maintain freshness.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Enhanced shopping experience, provided product information and location assistance.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean, safe, and well-organized patient environment.
• Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
• Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
• Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
• Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted disabled clients to support independence and well-being.

Lobby and cashier, greet customers, answer phone, run register, direct customer to correct department, data entry, help customer support

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Increased sales of promotional items by informing customers about current offers.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Enhanced shopping experience, provided product information and location assistance.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Enhanced shopping experience, provided product information and location assistance.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.