Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Harrison

Westmoreland

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

8
8
years of professional experience

Work History

Admin/Receptionist

Valley Duct Testing
01.2019 - 03.2020
  • Covering front desk, answering multi line phone system
  • Assist homeowners/contractors
  • Schedule alterations for homeowners
  • Coordinate and dispatch field employees to job sites
  • General admin
  • Daily scheduling for contractors utilizing Access
  • Knowledge of Calcerts and HVAC equipment
  • Managed new construction files
  • Schedule new construction jobs

Administrative Assistant/Front Office

Servpro of Auburn
01.2019 - 02.2019
  • Cover front desk, answering multi line phone system
  • Assist customers calling with water emergencies, fire, mold and restoration services
  • Tracked all incoming calls utilizing Excel spreadsheets
  • Assisted with tracking for the marketing department on all leads and calls
  • Scheduled inspections and service calls, worked directly with insurance agencies to assist with client claim
  • Utilized Work Center app to add and delete jobs for project tracking

Administrative Assistant

San Joaquin Valley College
05.2017 - 06.2017
  • Greeted guests and students
  • Answered all incoming calls
  • Utilized Campus View to update student information
  • Processed payment transactions for tuition
  • Utilized Excel to track all payments and visitors to the campus
  • (temp agency)

Administrative Assistant

Holy Cross Family Preschool
05.2014 - 08.2014
  • Assisted with faxing, filing, general office duties
  • Utilized Excel to track tuition payments
  • Utilized PowerPoint and Word to create documents for the teachers
  • Answered multi line phone system

Childcare

Crunch Gym
07.2013 - 03.2014
  • Greeted guests and checked them in and out
  • Supervised children in the day care center
  • Created employee work schedules
  • Assisted potential clients and took them on tours of the facility
  • Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.

Childcare and Front Office Support

Placer County
12.2011 - 03.2014
  • General office duties
  • Supervised minor children
  • Prepared paperwork for foster services
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Options For Youth
Orangevale, CA
05-2012

Skills

  • Knowledgeable in Microsoft Office suite functionalities
  • Experienced in managing multi-line phone operations

Timeline

Admin/Receptionist

Valley Duct Testing
01.2019 - 03.2020

Administrative Assistant/Front Office

Servpro of Auburn
01.2019 - 02.2019

Administrative Assistant

San Joaquin Valley College
05.2017 - 06.2017

Administrative Assistant

Holy Cross Family Preschool
05.2014 - 08.2014

Childcare

Crunch Gym
07.2013 - 03.2014

Childcare and Front Office Support

Placer County
12.2011 - 03.2014

High School Diploma -

Options For Youth
Lori Harrison