Lori Haun
Office Manager
Louisville,KY
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and reaching strategic goals. Skilled at developing efficient processes, maintaining high standards, and aligning efforts with organizational objectives. Recognized for a collaborative approach and dedication to excellence.
Overview
3
3
Certification
Work History
Office Manager
Cintas Fire Protection
06.2016 - Current
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel.
- Planned and executed company events such as year-end holiday party, meetings, and staff mixers to promote office morale and cohesion.
- Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Administrative/Customer Service Representative, Sales/Kitchen, and Bathroom Designer
Builders Surplus
08.2014 - 05.2016
- Responsible for, achieving production requirements and attention to detail
- Helped customers locate products and checked store system for merchandise at other sites.
- Design the layout of kitchen cabinets sinks, tile, and islands
- Design the layout of bathroom cabinets, tubs, tile, and toilet’s
- Enhanced every customers experience in the store, and on the phone.
Membership Associate
Jewish Community Center
12.2012 - 03.2014
- Enhanced customer service in person, and via telephone
- Stimulated an average of 50 new customers per month, generating a 60% growth revenue
- Implemented marketing strategies which resulted in 40% growth of customer base.
- Processed and audited transactions, purchases and payments.
Student Worker
Jefferson Community & Technical College
05.2010 - 07.2012
- Worked with central management to identify, plan, align and address training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Liaised between trainers and course participants.
- Generated information form files in response to request from authorized users
- Expedited students registering for classes, and financial aid
Store Manager
Kay Jewelers
11.1998 - 09.2009
- Recruited, hired, trained, and facilitated performance evaluations
- In addition, to maintaining the budget
- Reached increase in profits by 60% in one year through restructuring of business line
- Educated customers on products, and services
- Enhanced the customer experience by addressing customers concerns, demonstrating empathy and resolving problems on the spot.
Education
Master of Business Administration - Master of Science in Managing Information Tech.
Sullivan University
Louisville, KY05.2016
Bachelor of Arts - Psychology
Spalding University
Louisville, KY04.2014
Associate - Arts
Jefferson Community & Technical College
Louisville, KY05.2012
Skills
- Job Training
- Blending Techniques
- Business Administration
- Data Evaluation
- Process Optimization
- Project Management
- Payroll and budgeting
- Scheduling coordination
- Inventory control
- Operations management
- Policy implementation
- Contract administration
Accomplishments
- Green Belt Training - Completed
- Notary
- CPR/ AED Certified
- Streamlined workflow by consolidating lengthy processes and redundant documentation, which resulted in more effective and timely completion of Workflow Management.
- Developed and instituted employee training and retention initiative that reduced personnel turnover by 30% within four months.
- Investigated, identified, and reconciled account discrepancies totaling $130,000 in company savings.
Certification
- Fire Protection Rangehood Systems Certificate
- CPR and AED certifications
- Project Manager Training Certification
- Notary public certification
- Active Listening Certification
- Executive Presence for Women-AMA
Timeline
Office Manager
Cintas Fire Protection
06.2016 - Current
Administrative/Customer Service Representative, Sales/Kitchen, and Bathroom Designer
Builders Surplus
08.2014 - 05.2016
Membership Associate
Jewish Community Center
12.2012 - 03.2014
Student Worker
Jefferson Community & Technical College
05.2010 - 07.2012
Store Manager
Kay Jewelers
11.1998 - 09.2009
Master of Business Administration - Master of Science in Managing Information Tech.
Sullivan University
Bachelor of Arts - Psychology
Spalding University
Associate - Arts
Jefferson Community & Technical College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCompany CulturePersonal development programsPaid time offHealthcare benefits401k matchStock Options / Equity / Profit SharingCareer advancementPaid sick leaveSimilar Profiles
Joseph OrtegaJoseph Ortega
Lead Fire Alarm Technician at Cintas Fire ProtectionLead Fire Alarm Technician at Cintas Fire Protection
RYAN VEGA-JOHNSONRYAN VEGA-JOHNSON
Sales Service Representative at Cintas Fire Protection (F19)Sales Service Representative at Cintas Fire Protection (F19)
Michael StitesMichael Stites
Fire Service Technician at Cintas Fire ProtectionFire Service Technician at Cintas Fire Protection
Maria GomezMaria Gomez
Lead Care Manager at Pair TeamLead Care Manager at Pair Team
Evelyn RobertsEvelyn Roberts
Human Resources at Driftboat ManagementHuman Resources at Driftboat Management