Lori Haygood Casley
Queenstown,MD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
JATC Local Union #26
1998.05 - 2023.03
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MD 06.1988
Skills
- Grammar
- Data Collection
- Business Administration
- Sorting and Labeling
- Data Entry Documentation
- Excel Spreadsheets
- Typing Proficiency
- Administrative Support
- Data Management
- 10-Key Proficiency
- Office Management
- Multi-Line Phone Systems
- Customer Service
Timeline
Administrative Assistant
JATC Local Union #26
1998.05 - 2023.03
High School Diploma -
Glen Burnie High School
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