Lori Hellum
Panama City,Florida
Summary
Qualified Patient care technician specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Home Health Care Worker
All Ways Caring Home Care
Panama City, Florida
11.2021 - Current
- Conducted regular assessments to identify any changes in the client's condition or needs.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Assisted with toileting needs and incontinence care for those needing additional support.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Assisted with client personal care needs to foster independence and well-being.
- Transported clients to doctor appointments and social events.
- Administered medications as instructed by physician.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Medical Technician
Rainbow Pediatrics In Panama City
Panama City, FL
05.2017 - 06.2021
- Assisted back office patient processes to reduce office wait times.
- Escorted patients from the waiting area into an exam room at the start of their appointment.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Explained treatment procedures and physicians' instructions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Collected laboratory specimens for diagnostic testing.
- Assisted with scheduling appointments for patients and follow-up visits.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Maintained accurate records of patient care services in accordance with established policies and procedures.
- Performed patient histories, vital signs, and medical screenings.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted in the examination room with basic clinical tasks such as taking temperatures and blood pressures.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Answered phone calls from patients to answer questions or address concerns related to their care.
- Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
Customer Service
Publix Super Market
Panama City, FL
02.2010 - 01.2018
- Reviewed completed work to verify consistency, quality and conformance.
- Managed store personnel, including hiring and training new employees.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers and provided excellent customer service.
- Offered customers carry-out service at completion of transaction.
- Stocked shelves with merchandise and organized displays to promote sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Handled returns and exchanges according to company policy.
- Counted and balanced cashier drawers.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Answered phone calls to assist customers with questions and orders.
- Scanned items and checked pricing on cash register for accuracy.
- Organized backroom storage areas neatly so that all items were easy to locate.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
High School Diploma -
Rutherford High School
Panama City, FL05-2001
Some College (No Degree) - Practical Nursing
Gulf Coast State College
Panama City, FLSkills
- Behavioral Support
- Medical Equipment Operation
- Personal Hygiene Assistance
- Dementia Care
- Meal Preparation
- Organizational Abilities
- Vital Signs Monitoring
- Compassionate Caregiving
- Chronic Disease Management
- Medication Administration
- Patient Care
- Light Housekeeping
- Feeding Assistance
Certification
- CPR Certified
Timeline
Home Health Care Worker
All Ways Caring Home Care
11.2021 - Current
Medical Technician
Rainbow Pediatrics In Panama City
05.2017 - 06.2021
Customer Service
Publix Super Market
02.2010 - 01.2018
High School Diploma -
Rutherford High School
Some College (No Degree) - Practical Nursing
Gulf Coast State College
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