Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lori Hicks

Las Vegas,NV
Lori Hicks

Summary

Dynamic and detail-oriented professional with extensive experience in housekeeping at Lori's House Keeping. Proven ability to enhance cleanliness standards and improve guest satisfaction through effective communication and efficient housekeeping management. Skilled in implementing procedures and training staff, ensuring a safe and organized environment while maintaining high-quality service.

Caring Group Home Assistant focused on maintaining patient safety and well-being while building useful skills in areas such as personal hygiene and housekeeping. Trained in [Skill].

Proficient housekeeping professional with expertise in room services and guest support. Strong customer relations and time management abilities. Positive and upbeat at all times.

Offering strong organizational skills and keen attention to detail, ready to thrive in housekeeping environment. Conducts tasks with focus on hygiene standards and operational efficiency. Ready to use and develop coordination and time management skills in house keeping role.

Diligent [Desired Position] with solid background in managing housekeeping operations and ensuring high standards of cleanliness. Proven ability to lead teams effectively and enhance guest satisfaction through consistent performance. Demonstrated expertise in time management and attention to detail.

Overview

26
years of professional experience

Work History

Lori's House Keeping

House Keeping
06.2019 - 03.2024

Job overview

  • Upheld resident privacy rights, respecting their belongings while providing efficient housekeeping services within individual rooms.
  • Collaborated with housekeeping to ensure timely room turnover, minimizing guest delays during peak hours.
  • Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
  • Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.
  • Improved room cleanliness by learning and implementing proper housekeeping techniques.
  • Maintained a clean and safe living environment by performing light housekeeping duties as needed.
  • Reduced guest complaints by promptly addressing and resolving housekeeping issues.
  • Ensured efficient room turnover with timely completion of housekeeping duties for guest arrivals.
  • Collaborated with housekeeping and maintenance departments to ensure room availability and quality standards.
  • Improved cleanliness standards by implementing efficient housekeeping procedures and practices.
  • Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests.
  • Improved overall efficiency by streamlining communication between housekeeping staff, front desk, and maintenance departments.
  • Communicated proactively with housekeeping staff to ensure timely room turnovers.
  • Collaborated with housekeeping staff to maintain clean, organized spaces throughout the facility.
  • Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
  • Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
  • Upheld a clean work environment by implementing proper housekeeping practices around the crane area.
  • Performed light housekeeping tasks for clients'' homes, maintaining clean and comfortable living spaces.
  • Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
  • Managed budgetary guidelines for housekeeping department expenses while maintaining high-quality standards.
  • Maintained inventory of housekeeping supplies, minimizing waste and reducing costs.
  • Maintained a clean, safe, and organized living environment for clients through thorough housekeeping tasks.
  • Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
  • Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
  • Maintained cleanliness of the facility by adhering to strict housekeeping standards and procedures.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness.
  • Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
  • Improved inventory management, optimizing supplies usage and minimizing waste in housekeeping operations.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Collaborated with housekeeping staff to coordinate room availability and special requests from guests.
  • Performed light housekeeping tasks regularly, maintaining a clean and comfortable environment for clients.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Maintained accurate records of housekeeping activities, including room status reports, work orders, and inspection results.
  • Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
  • Performed light housekeeping tasks to maintain a clean and safe living environment for clients.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Improved guest satisfaction by promptly addressing and resolving housekeeping concerns and requests.

Privately Owned Fontanetta Resident

Care Giving
01.2001 - 06.2018

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Ford & Toyota Business

Car Lot Manager
01.1998 - 05.2001

Job overview

  • Added and maintained key tags, inspection decals and window stickers for [Number] vehicles on sales lot.
  • Parked vehicles in visually appealing ways to attract customer attention and increase sales.
  • Maintained attractive, tidy parking lot for [Type] dealership.
  • Drove automobiles to other dealerships or vendors for pickups and deliveries..
  • Achieved and maintained pristine condition of automobiles on lot and in showroom.
  • Enhanced customer satisfaction by efficiently managing vehicle inventory and maintaining an organized lot.
  • Managed relationships with transportation providers for timely delivery of new vehicles to the lot, reducing idle time before sale or lease initiation.
  • Upheld strict quality control standards by inspecting incoming vehicles thoroughly for damage or defects prior to placing them on the lot.
  • Provided comprehensive training for new employees, ensuring they had the necessary skills to perform their job duties effectively.
  • Picked up and delivered customers using dealership vehicles.
  • Protected vehicles from storm damage by removing debris from lot.
  • Optimized space utilization to maximize capacity while maintaining a visually appealing showroom floor layout.
  • Boosted company reputation through exceptional attention to detail in presenting vehicles for sale or lease.
  • Designed intriguing layout for parking lot of vehicles for sale at [Ford & Toyota dealership.
  • Designed intriguing layout for parking lot of vehicles for sale at [Ford & Toyota dealership.
  • Streamlined sales process for increased revenue through proper vehicle display and strategic placement.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed detailed plans based on broad guidance and direction.

Education

Herrin High School
Herrin, IL

from General Studies
06-1995

University Overview

Skills

  • Housekeeping and meal preparation
  • Housekeeping tasks
  • Stockroom housekeeping
  • Sales floor housekeeping
  • Shop housekeeping
  • Laundry and housekeeping
  • Housekeeping standards
  • Daily housekeeping
  • Light housekeeping tasks
  • Housekeeping supervision
  • Laundry and housekeeping coordination
  • Housekeeping and maintenance
  • Basic housekeeping
  • Good housekeeping
  • Housekeeping management
  • Housekeeping expertise
  • Housekeeping oversight

Timeline

House Keeping
Lori's House Keeping
06.2019 - 03.2024
Care Giving
Privately Owned Fontanetta Resident
01.2001 - 06.2018
Car Lot Manager
Ford & Toyota Business
01.1998 - 05.2001
Herrin High School
from General Studies

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Lori Hicks