Lori Hilborne

Took individuals with Developmental Disabilities out into the community to educate them on work readiness skills, social skills, cognative skills and work on any personal goals. We would do so at non for profit organizations with in St. Lawrences County.

• Made beds, swept floors and sanitized surfaces to support activities of daily living.
• Reported concerns to nurse supervisor to promote optimal care.
• Provided ongoing compassionate patient care for each client.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
• Maintained daily living standards by assisting clients with personal hygiene needs.
• Laundered clothing and bedding to prevent infection.
• Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Followed care plan and directions to administer medications.

October 2018 - 2020
United Helpers Mosaic, 100 Ford St. Ogdensburg N. Y. 13669
Job Title - Day Relief Supervisor, Med Cert and DSP(Direct Support
Professional)
Day Relief Supervisor

Ensure the floor is running smoothly.
● Verify staff is scheduled for outings and/or medicals, and make certain
residents are leaving at their scheduled times.
● Ensure breaks are being taken.
● Guarantee staff follows individual care plans and ensures staff and myself
are reading and signing documentation of any and all changes to care
plans.
● Providing assistance to insure all meal plans are followed and proper
adaptive equipment is being used and used properly.
● Report situations involving staff, such as, scheduled compliance, behavior,
unwillingness to follow care plans, policies and procedures, abuse, neglect
etc.
● Verify proper documentation is being done.
● Provide assistance to all staff members with day to day care, chores,

• Complied with company policies, objectives and communication
• Established and enforced clear goals to keep employees working
• Maintained operating schedules to provide effective coverage for key areas and achieve
• Identified and corrected performance and personnel issues to reduce impact to business

• Hands on personal care of residents.
• Helping with their shower/baths, dressing, shaving, brushing teeth and using the bathroom or freshening up.
• Assist with meals and snacks.
• Following individual meal plans.
• Spent time with the residents by either watching TV for a few minutes, talking with them, listening to them, helping them with phone calls, writing letters or tidying up their room.
• Assist nurses when needed.

• Advocated for parents with children/child with mental health deficits/development disabilities.
• Supplied parents with information on their child's/children's diagnoses Provided parents with information on financial assistance, along with helping with filling out forms and talking with or meeting with financial services.
• With proper documentation according to diagnoses of the child, I was able to help families receive household items such as appliances, furniture, clothes, new bedroom sets, books etc.
• Provide assistance to parents with employment, education and healthcare for themselves.

• Following product orders Ensuring that all products sent out for shipment were correctly made with no broken or damaged parts.