Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Business Office Director
Sonata Senior Living
Lake Mary , FL
12.2016 - Current
Managed all aspects of the business office operations, including payroll and accounts payable and receivable.
Prepared monthly financial reports for executive management team.
Trained staff on proper accounting procedures and best practices.
Identified process improvements to streamline workflow efficiency and maximize productivity.
Reviewed invoices for accuracy before processing payments.
Reconciled bank statements monthly to ensure accuracy of account balances.
Managed financial operations such as AP/AR and payroll.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
Performed human resources functions by conducting new hire orientation and administering benefits.
Liaised with leadership to oversee and execute financial, budget and contractual matters.
Assisted in processing travel and expenses by gathering receipts, coding charges and submitting worksheets.
Organized and maintained documents, files and records.
Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Established work procedures or schedules to organize daily work of administrative staff.
Conducted interviews, hiring and training new employees.
Identified, screened and interviewed potential employees.
Conducted background checks and reference checks of prospective employees.
Created job postings, tracked applicants and maintained applicant database.
Organized orientation sessions for new hires and provided them with onboarding information.
Maintained employee records in accordance with company policy and applicable legal requirements.
Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Held exit interviews and documented information discussed with employees.
Compiled reports to provide management with accurate information and comply with policies and procedures.
Handled employee discipline and termination to address policy infractions.