Lori Holbrook
Americus
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols and procedures ensures smooth coordination and effective patient communication.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Medical Scribe
Careconnect OBGYN
07.2024 - Current
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant
CareConnect Family Practice and Pediatrics
08.2018 - 07.2024
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Pharmacy Technician
Walgreens
08.2012 - 10.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
Education
No Degree - Nursing
Georgia Southwestern State University
Americus, GA05-2026
High School Diploma -
Marion County High
Buena Vista, GA05-2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- Data entry
- Phlebotomy
- CPR
- Medical procedures
- Laboratory specimen collection
- First aid
- Equipment sterilization
- Patient relations
- Patient management
- OB/GYN procedures
- Simple dressings
Languages
English
Timeline
Medical Assistant/Medical Scribe
Careconnect OBGYN
07.2024 - Current
Medical Assistant
CareConnect Family Practice and Pediatrics
08.2018 - 07.2024
Pharmacy Technician
Walgreens
08.2012 - 10.2014
No Degree - Nursing
Georgia Southwestern State University
High School Diploma -
Marion County High
Similar Profiles
Elizabeth Ann FortunaElizabeth Ann Fortuna
Front Office Assistant at CareConnect HealthFront Office Assistant at CareConnect Health
Richard BrocklesbyRichard Brocklesby
Account Executive at CareConnectAccount Executive at CareConnect
Kara KrupaKara Krupa
Director of Strategic Partnerships at CareConnectDirector of Strategic Partnerships at CareConnect