Summary
Overview
Work History
Education
Skills
Timeline
Generic

LORI HORN

Crested Butte,CO

Summary

Proven multitasker and problem-solver, I excelled at Rocky Mountain Trees and Landscaping by enhancing customer satisfaction and team performance. Leveraging a friendly, positive attitude and dependable nature, I successfully managed home responsibilities and fostered a collaborative environment at Buckaroo Beanery. Skilled in customer service and teamwork, I consistently deliver high-quality results.

Overview

16
16
years of professional experience

Work History

HomeMaker

Household
01.2015 - Current
  • Manager of daily activities
  • Managed money weekly
  • Provided meals and drinks daily
  • Cleaned, organized and ordered home items
  • Formed friendships with other Mothers that benefited my children's wellbeing

Manger

Rocky Mountain Trees and Landscaping
03.2009 - 01.2015
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Barista

Buckaroo Beanery
08.2008 - 03.2012
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor of Arts - Environmental Economics

Western Colorado University
Gunnison, CO
05.2005

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking Abilities

Timeline

HomeMaker

Household
01.2015 - Current

Manger

Rocky Mountain Trees and Landscaping
03.2009 - 01.2015

Barista

Buckaroo Beanery
08.2008 - 03.2012

Bachelor of Arts - Environmental Economics

Western Colorado University

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LORI HORN