Lori Hostrup
Luck,WI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Skilled in time management, communication, and problem solving.
Overview
28
28
years of professional experience
Work History
Patient Placement Coordinator
M Health Fairview
01.2017 - Current
- Continuously monitored bed availability across multiple units, effectively allocating resources to optimize usage and minimize delays in care delivery.
- Improved patient placement efficiency by streamlining coordination processes and communication among healthcare professionals.
- Maintained strict adherence to HIPAA regulations when handling sensitive patient information during all stages of the placement process.
- Increased schedule adherence through consistent monitoring and real-time adjustments as needed.
- Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
- Maintained accurate records of employee attendance, time-off requests, and other relevant scheduling data for efficient tracking purposes.
- Resolved scheduling conflicts promptly, minimizing disruptions to daily operations.
- Enhanced team productivity by creating and maintaining well-organized schedules for multiple departments.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
AEMT
Northwestern EMS
03.2002 - Current
- Contributed to successful patient outcomes by effectively administering appropriate treatments based on assessment findings.
- Improved team collaboration by consistently participating in training sessions and sharing knowledge with colleagues.
- Elevated overall efficiency of AEMT operations through proactive maintenance checks on equipment and vehicles, minimizing downtime due to malfunctions or repairs.
- Demonstrated strong decision-making skills under high-pressure situations while prioritizing patient safety above all else.
- Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
Patient Access Team Lead
St. Croix Regional Medical Center
08.1997 - 03.2017
- Streamlined patient registration process by implementing efficient workflows and reducing wait times.
- Developed training materials for new hires, resulting in reduced onboarding time and improved employee performance.
- Conducted regular audits of patient accounts to identify errors or inconsistencies, resolving issues before they escalated into larger problems.
- Answered incoming calls, scheduled appointments.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Education
High School Diploma -
Forreston High School
Forreston, IL05.1989
Skills
- Strong organization
- Motivational skills
- Policy Compliance
- Attention to detail
- Effective Multitasking
- Compassionate Patient Support
- Efficient Scheduling
- Employee Onboarding Training
- Accurate Payroll Management
Timeline
Patient Placement Coordinator
M Health Fairview
01.2017 - Current
AEMT
Northwestern EMS
03.2002 - Current
Patient Access Team Lead
St. Croix Regional Medical Center
08.1997 - 03.2017
High School Diploma -
Forreston High School
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