Lori Hough
Denver,CO
Summary
Dynamic individual with hands-on experience in office management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
27
27
years of professional experience
Work History
Vendor Management & Operations Specialist
The Travel Society
03.1998 - Current
- Increased co-funded engagement activities by 300% YOY
- Coordinate vendor trainings both in person and virtually seeing a gain in attendance
- Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
- Executed B2B marketing strategies
- Presented professional image consistent with company's brand values.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Responsible for account development, sales, pricing & billing
- Collaborate with other departments to make sure the company is as efficient as possible
- Assist in yearly conferences for 100+ attendees
- Maintain positive relationships and high client satisfaction
- Assess client needs and identify solutions
- Troubleshoot and resolve office equipment issues to minimize service costs and downtime
Mail Fulfillment & Data Entry
National Parks Trips Media
11.2017 - Current
- Compile, prioritize, sort and process customer orders
- Using Microsoft Excel to adjust settings for format, page layout, line spacing, and other style formatting
- Research further information
- Maintain Backup copies
- Transmit work electronically
- Manage social media pages
Education
Some College (No Degree) - Tourism And Travel Management
Parks Junior College
Skills
- Detail Oriented
- Proficient at MS Office Products
- Willingness to LearnIssue Resolution
- Work Prioritization
- Data Entry
- Spreadsheet Management
- Fast Typing Speed
- Payment Processing
- Customer Needs Assessment
- Relationship Management
- Problem-Solving
- Office Administration
Timeline
Mail Fulfillment & Data Entry
National Parks Trips Media
11.2017 - Current
Vendor Management & Operations Specialist
The Travel Society
03.1998 - Current
Some College (No Degree) - Tourism And Travel Management
Parks Junior College
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