Patient-focused Chief Nursing Officer with expertise in leading interdisciplinary teams within fast-paced clinical environments. Well-versed in planning and directing daily functions and improving delivery of patient care. Excellent communicator to align nursing services with patient needs.
Hi, I’m
Lori Ison
Amherst,OH
Summary
Overview
15
years of professional experience
Work History
Specialty Hospital Of Lorain
Chief Nursing Officer /Chief Clinical Officer
01.2022 - Current
Job overview
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Supervised staff of 25 registered nurses, 5 licensed practical nurses and 4 certified nursing assistants.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Maximized staff and patient protections by enforcing optimal disease prevention protocols.
- Designed and implemented standards of care for nursing and patient care.
- Investigated and reported all incidents per hospital policies.
- Coordinated patient care services and managed clinical cost control.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Assisted with preparation of budget and expense reports.
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
- Recruited new professional staff members and implemented comprehensive training programs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Specialty Hospital Of Lorain
Quality Coordinator /Infection Control Coordinator
08.2011 - 12.2021
Job overview
- Assisted with quality control audits.
- Developed educational materials used to train staff on QA standards.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Determined quality department standards, practices, and procedures.
Specialty Hospital Of Lorain
Registered Nurse
10.2008 - 08.2011
Job overview
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Implemented medication and IV administration, catheter insertion, and airway management.
Education
Western Governors UniversitySalt Lake City, UT
Master of Science from Healthcare Leadership And Management
01.2022
University Overview
University of AkronAkron, OH
Bachelor of Science from Nursing
05.2011
University Overview
Skills
- Medical Issues Management
- Quality Improvement Activities
- Nursing Staff Supervision
- Operational Procedures
- Operational Standards
- Nursing Protocols
- Patient Admission
- Administrative Staff Supervision
- Problem Resolution
- Safety Protocols
- Job Performance Evaluations
- Regulatory Compliance
Timeline
Chief Nursing Officer /Chief Clinical Officer
Specialty Hospital Of Lorain
01.2022 - Current
Quality Coordinator /Infection Control Coordinator
Specialty Hospital Of Lorain
08.2011 - 12.2021
Registered Nurse
Specialty Hospital Of Lorain
10.2008 - 08.2011
Western Governors University
Master of Science from Healthcare Leadership And Management
University of Akron
Bachelor of Science from Nursing
Certifications
Certifications
BLS
ACLS
Member of APIC
Member of Ohio Board of Nursing
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