Kasey Ivey
Joshua,TX
Summary
Experienced in sales, marketing, and customer service with excellent communication skills. Customer focused and professional with a natural aptitude for multitasking. Five plus years experience managing phone and in person queries where I apply problem solving and creative expertise in order to maintain a high rate of satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Willow Sage Salon
03.2025 - Current
- Build and maintain my own customer base with high retention focus.
- Schedule appointments and individual time slots to meet demand.
- Manage financial budget, monthly calendar, set appointments, handle marketing.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Maintain a clean and organized work station, ensuring a pleasant salon experience for clients.
Licensed Cosmetologist
Main Street Parlor
01.2024 - 02.2025
- Maintain schedule
- Stay up to date on current trends through continuing education opportunities.
- Conduct consultations to ensure understanding of client preferences and objectives.
- Manage budget
Sales and Marketing
LaPressco Printing
04.2022 - 05.2023
- Collaborated with sales and marketing teams to develop targeted promotional campaigns.
- Answered calls, filled orders, handled customer service, assisted in web site building and social media marketing.
- Assisted with management of inventory levels based on demand, promotional activities and trends.
- Performed quality assurance to insure products met a high standard.
Member Relations Coordinator
Timarron Country Club
06.2018 - 08.2019
- High focus on Member customer Service and satisfaction.
- Improved member satisfaction by addressing concerns and providing timely resolutions.
- Collaborated with cross-functional teams to develop strategies for member retention and growth.
- Organized and executed member events, enhancing engagement.
- Managed membership calendar for accurate tracking, and generated all communication to members.
- Responsible for Club social media
- Liaison for Member referrals to the membership sales team
Education
Cosmetology License - Cosmetology
DuVall's School of Cosmetology
Bedford, TX04.2007
High school diploma - undefined
Trinity High School
Euless, TX05.2005
Skills
- Front Desk
- Problem resolution
- Business Development
- Marketing
- Cold Calling
- Customer retention
- Hair Styling and Color Expertise
- Social skills
- Friendly communication
- Active listening
- Client consultation
- Scheduling appointments
- Cash Handling
- Retail Sales
- Social media marketing
- Negotiation
- Upselling
- Sales
Certification
- Cosmetology License
- May 2007 to July 2027
Timeline
Licensed Cosmetologist
Willow Sage Salon
03.2025 - Current
Licensed Cosmetologist
Main Street Parlor
01.2024 - 02.2025
Sales and Marketing
LaPressco Printing
04.2022 - 05.2023
Member Relations Coordinator
Timarron Country Club
06.2018 - 08.2019
High school diploma - undefined
Trinity High School
Cosmetology License - Cosmetology
DuVall's School of Cosmetology
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