Lori J. Beninati

Jacksonville,FL

Summary

As a top 5 designer in my region, I have consistently generated over 1.5 million in annual revenue. My expertise lies in creating visually stunning and innovative designs that captivate audiences and drive business growth. Through extensive experience, I have developed a keen eye for detail and a deep understanding of market trends, delivering exceptional results that exceed client expectations. With proven ability to effectively communicate and collaborate with cross-functional teams, I am confident in my ability to contribute to the success of any organization.

Overview

years of professional experience

Work History

Cabinet Sales Specialist/Credit Manager

Lowe’s

01.2012 - Current

Experienced in entering and submitting customer sales orders, including Special Order Sales
Exceeds $1M in yearly sales
Only store employee trained on specific in-depth software to design and install cabinets
Demonstrated high degree of problem-solving skills and record keeping experience
Store point-of-contact for direct communications with merchants to resolve customer and product issues
10 years of experience resolving customer complaints and issues to customer and company satisfaction
Required communication between vendors, home office personnel and installers to ensure company profits and margin
Experienced in a production/sales environment with required sales goals and margin requirements
Optimized company sales and profits while reducing bad debt losses by maintaining Lowe’s credit policies
Store POC for all credit and account information

Collections

GC Services

08.2010 - 10.2012

Responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt
Identified accounts with overdue payments and kept records of the amount owed and the length of the delinquency

Education

High School

Winter Park, FL

Skills

Design consultation
Warranty management
Product presentation
Industry trends awareness
Space planning
After-sales support
Material selection
Expert product knowledge
Budgeting expertise
Installation coordination
Contract preparation
Product customization

Client follow-up
Strong sales techniques
Technical drawing interpretation
Customer service
Customer relations
Relationship building
Customer relationship building
Sales consultation
Client engagement
Complex Problem-solving
Sales strategy development
Customer retention

Timeline