Lori Jira

Executive Support: Provide high-level administrative support to C-Suite executives, including calendar management, travel coordination, and meeting preparation, ensuring smooth daily operations and timely execution of executive tasks.

Strategic Communication: Serve as the primary point of contact for internal and external stakeholders, managing sensitive and confidential information with discretion and professionalism.

Project Management: Oversee and manage cross-functional projects, ensuring deadlines are met and priorities are aligned with executive objectives, resulting in enhanced workflow and efficiency.

Meeting & Event Coordination: Organize board meetings, company events, and executive retreats, handling all logistics from venue selection to agenda preparation, while ensuring seamless execution.

Document & Presentation Preparation: Draft, proofread, and edit executive communications, reports, and presentations, ensuring clarity, accuracy, and alignment with company goals and strategic priorities.

Problem Solving & Decision Support: Proactively identify operational challenges and offer solutions to streamline processes, contributing to the achievement of organizational objectives.

Budget & Expense Management: Oversee executive budgets, tracking expenses, processing invoices, and ensuring cost-effective resource allocation.

▪ Designed, coordinated, and managed all facets of quarterly luncheons for premier associates and
annual awards banquet for 300+ associates.
▪ Implemented a goal-tracking calendar to enhance agent retention, facilitating higher-level
financial discussions and ensuring agent loyalty at the Market Center.
▪ Created instructional videos during COVID-19 to meet agents' educational needs remotely.
Introduced a system for monitoring accounts receivable, resulting in 0 outstanding agent bills for
a continuous 36-month period, a significant improvement from the previous
average of $1K monthly.
Implemented the first-ever inventory record sheet and system for tracking materials sold to agents,
allowing for traceability and reporting efficiency.
Leveraged market updates and reports to craft a weekly narrative for agents, enabling them to
effectively educate and retain clients even during market shits.
▪ Created concise, 1-page reference sheets to reduce incoming query calls, ensuring guides were
readily accessible via email and office display.
▪ Streamlined commission checks daily processing of $10K+, achieving 25% reduction in
commission processing.

• ▪ Streamlined administrative support to the town personnel officer through precise management of
  daily tasks including travel logistics, expense reports, calendar management, and coordination and
  preparation for monthly meetings.
  ▪ Facilitated personnel changes by processing new hire paperwork, including onboarding 400+
  seasonal employees annually.
  ▪ Initiated and executed a digital transformation project, modernizing recordkeeping by
  transitioning from paper to digital files and addressing space constraints to enhance
  accessibility.

• ▪ Managed patient interaction at health checkpoints, registering an average of 25 participants
  daily, with a steadfast commitment to privacy and compliance with hospital and regulatory
  standards.
  ▪ Delivered high-quality service to patients and their families through transparent communication
  and judicious information sharing, achieving a 90% satisfaction rating in feedback surveys.
  ▪ Accurately digitized patient health information into electronic medical records with a 95%
  accuracy rate, elevating patient safety by minimizing data errors.
  ▪ Addressed sensitive inquiries regarding healthcare needs, ensuring concerns were handled
  promptly and professionally both in person and over the phone.

• ▪ Served as the central communication point between parents and staff, fostering an open and
  inclusive environment and facilitating efficient information exchange across all parties.
  ▪ Developed and managed parent participation schedules, coordinating additional volunteer
  resources for classroom support.
  ▪ Organized all school events, managing staffing needs and budget considerations to provide
  enriching educational experiences.
  ▪ Spearheaded a successful fundraising campaign, raising $10K to renovate a nursery school
  classroom and enhance the learning environment for young students.

• Orchestrated 4 annual events with attendee counts ranging from 300 to 1.5K, demonstrating
  exceptional event management and
  coordination skills.
  Joined forces with the meetings department to execute a colossal annual event, accommodating up to
  30K attendees.
  Displayed financial acumen in preparing budgets and forecasts for all programs, managing ongoing
  expenses to ensure alignment with forecasted outcomes.
  Partnered with creative teams and external vendors to develop compelling promotional materials for
  events, contributing to their successful marketing and attendance.
  Successfully managed the procurement of crucial on-site meeting support services, including
  temporary personnel, security, Convention Bureau Services, and transportation, maintaining
  alignment with scope and budget.
  Led comprehensive event preparations, including signage, menus, speaker communications, meeting
  specifications, A/V requirements, and supplies, ensuring seamless event execution.
  Excelled in on-site event coordination, meticulously managing all speakers and event activities,
  contributing to a well- orchestrated and impactful event experience.
  Collaborated with meetings team to orchestrate the annual spring convention, accommodating and
  managing 30K+ attendees.