Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Jones

Springdale,Arkansas

Summary

Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

10
10
years of professional experience

Work History

Crew Member

McDonald's Restaurant
09.2022 - Current
  • Worked drive-thru, fry and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Worked well with teammates and accepted coaching from management team.
  • presenting food to customers at window
  • Communicate with team members to complete orders correctly and timly

Lead

Brunner & Lay Inc
06.2020 - Current
  • Opperate Shopvue for employees making sure all data was imput correctly
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Crew Member

Freddy's Frozen Custard & Steakburgers
08.2019 - 06.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.

Assistant Manager

SUBWAY®Restaurants
01.2014 - 05.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • responsible for closing store and bank deposits

Education

GED -

Nwacc
Rogers, AR

Skills

  • Managing Orders and Deliveries
  • Mathematics
  • Food Preparation and Safety
  • Crew Leadership
  • Raw Materials Handling
  • Daily Workflows
  • Communication
  • Job Assignments
  • Employee Attendance Monitoring
  • Leadership

Timeline

Crew Member

McDonald's Restaurant
09.2022 - Current

Lead

Brunner & Lay Inc
06.2020 - Current

Crew Member

Freddy's Frozen Custard & Steakburgers
08.2019 - 06.2022

Assistant Manager

SUBWAY®Restaurants
01.2014 - 05.2016

GED -

Nwacc

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Lori Jones