LORI JONES
Summerville,SC
Summary
Highly organized administrative assistant with exemplary multitasking, time management and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems. Dedicated team player committed to excellence in administrative support and all facets of customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning with effective communication and organization skills. Motivated and hardworking candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Kindergarten Teaching Assistant
Dorchester County Schools
01.2018 - 08.2020
- Maintained and operated classroom equipment to maximize use and lifespan.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Helped teacher prepare instructional material and displays.
- Prepared reports and maintained administrative records.
- Enforced rules and instructions to maintain discipline.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Handled 50 calls per day to address customer inquiries and concerns
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Boosted student engagement by incorporating interactive group projects and collaborative learning opportunities.
- Increased parent involvement by maintaining open communication channels and providing resources for at-home support.
- Maintained a safe, inclusive classroom environment to foster positive growth and development in all students.
- Improved student behavior through implementation of consistent classroom management strategies and clear expectations.
- Contributed to a nurturing learning atmosphere by consistently demonstrating patience, empathy, and encouragement towards students.
- Developed strong relationships with students, parents, and colleagues to facilitate collaboration and promote academic success.
- Provided one-on-one support for students struggling academically or emotionally, offering additional resources as needed.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Took part in professional development workshops to boost skills.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Laminated teaching materials to increase durability under repeated use.
- Helped teachers manage bus loading and unloading.
- Graded and provided feedback on assignments.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Monitored students in computer lab to enforce proper use of resources.
Pre-K Teacher
Summerbrook Childcare
08.2017 - 05.2018
- Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
- Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.
- Established strong relationships with parents through regular communication, enhancing family involvement in the educational process.
- Developed and implemented behavior management systems to maintain a structured and productive learning environment.
- Improved student literacy skills by incorporating guided reading groups, and independent reading time.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Implemented differentiated instruction strategies for diverse learners, ensuring individualized support and success for all students.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Addressed behavioral and learning issues with parents and daycare management.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Fostered reasoning and problem solving through active exploration games and activities.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Promoted sensory development by providing access to different textures.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Allowed for ample outdoor discovery time in schedule each day.
- Incorporated music, art and literature into curriculum.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Assisted and supervised 8 children through entire school day.
Allergy/Immunology Clinic Manager
USAF
01.2011 - 01.2015
- Performed patient assessments and contributed to development of interdisciplinary care plans.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Prepared and retained records, files and reports according to various government and practice standards.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Built relationships with physicians to create steady referral pipeline.
- Confirmed availability of sufficient supplies for delivery of quality patient care orders.
- Developed policies and procedures for effective clinical management.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Delivered performance reviews, recommending additional training or advancements.
- Enhanced team performance by providing regular training and professional development opportunities.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
Education
Associate of Science - Health Sciences
Community College of The Air Force
Montgomery, AL01.2012
Skills
- Interpersonal Communication
- Critical Thinking
- Attention to Detail
- Self-Motivated
- Multitasking Abilities
- Dependable and Responsible
- Written Communication
- Clerical Support
- Organization and Time Management
- Training and Development
- Policies and procedures
References
Dr. Marion Baird
Executive Director of Leadership and School Support-Elementary Schools
Bairdm@bcsdschools.net
843-614-0315
Shannon Alequin
Operations Manager, UCHealth Cancer Care and Hematology
Shannon.alequin@uchealth.org
719-331-1910
Timeline
Kindergarten Teaching Assistant
Dorchester County Schools
01.2018 - 08.2020
Pre-K Teacher
Summerbrook Childcare
08.2017 - 05.2018
Allergy/Immunology Clinic Manager
USAF
01.2011 - 01.2015
Associate of Science - Health Sciences
Community College of The Air Force
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