Lori Jones
Crofton,KY
Summary
Financial management professional with strong leadership capabilities and focus on achieving results. Proven track record in optimizing financial operations, driving customer satisfaction, and ensuring compliance with regulatory standards. Expertise in team collaboration, strategic planning, and adapting to evolving business needs. Known for effective problem-solving, communication, and ability to inspire and guide teams toward common goals.
Overview
21
21
years of professional experience
Work History
Financial Center Manager
Fifth Third Bank
07.2016 - Current
- Conduct regular performance reviews for team members to assess progress against objectives while offering constructive feedback on areas requiring improvement.
- Overcome challenging market conditions by adapting strategies, strengthening client relationships, and maintaining service excellence standards.
- Assess credit applications thoroughly to ensure compliance with lending guidelines while mitigating potential risks to the organization''s portfolio exposure adequately.
- Boost revenue growth by identifying new business opportunities and forging strategic partnerships.
- Collaborate with internal business partners to deliver cohesive banking experience to customers.
- Implement fraud prevention measures by regularly reviewing transaction activities for suspicious patterns.
- Handle all aspects of Commercial client relations such as introductions to Treasury Management, Worldpay and Paycor partners to suit needs. Also uncover lending needs for BLOCs and Business term loans.
General Manager
Ulta Beauty Inc.
05.2013 - 06.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Retail District Manager
Cracker Barrell Old Country Store
07.2004 - 06.2013
- Collaborated with store managers to set sales goals and identify areas of opportunity for growth.
- Provided ongoing support for store managers in dealing with day-to-day challenges they faced while running their respective locations.
- Managed inventory levels, ensuring optimal product availability for customers and reducing excess stock costs.
- Established a culture of continuous improvement, encouraging innovation and growth within the district.
- Assisted in opening new retail locations within the district; overseeing all aspects from hiring staff members to setting up merchandising displays.
- Participated actively in regional meetings; sharing best practices amongst fellow District Managers as well as learning from others'' experiences.
- Handled any escalated customer complaints or issues that required the attention of higher management.
- Conducted regular store visits to evaluate compliance with company policies and procedures.
Education
Business Administration And Management
Hopkinsville Community College
Hopkinsville, KYSkills
- Team coaching
- Operations management
- Team development
- Document preparation
- Cash flow management
- Relationship management
- Schedule coordination
- Business partnership management
- Critical thinking
- Relationship building
- Financial analysis and reporting
- Risk assessment
Timeline
Financial Center Manager
Fifth Third Bank
07.2016 - Current
General Manager
Ulta Beauty Inc.
05.2013 - 06.2016
Retail District Manager
Cracker Barrell Old Country Store
07.2004 - 06.2013
Business Administration And Management
Hopkinsville Community College
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