Lori Kalafate
Bozeman,MT
Summary
Goal-drivin reliable team player enthusiastically pursuing opportunity to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with Integrity and skills for showing compassion in the needs for others.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Care Coordinator
Qualicare MT
04.2024 - Current
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring client receive the appropriate levels of service according to their unique needs.
- Monitored patients'' progress and adjusted care plans accordingly for optimal results.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Evaluated 30 caregivers performance through regular assessments, providing feedback for improvement when needed.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
- Participated in continuing education opportunities to stay current on industry trends and best practices.
- Successfully negotiated client contract renewals to create increased revenue.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Lifestyle Assistant
Qualicare Home Health
04.2023 - Current
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and eating.
- Responded promptly to emergency situations in a calm manner.
- Participated in continuing education programs related to caregiving duties.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Provided emotional support by listening attentively to concerns expressed by clients and their family's.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
- Enhanced the company''s reputation through positive word-of-mouth referrals from satisfied clients, contributing to business growth over time.
- Provided top-notch customer service by promptly responding to inquiries, addressing concerns, and offering solutions that met client expectations.
In-Home Caregiver
Jen Brown / Consumer Direct Care
01.2022 - 04.2023
- Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
- Helped patient safely transition between bed and wheelchair by providing consistent support.
- Assisted patient with bathing, dressing, grooming and feeding needs.
- Provided support for patients mental and emotional needs to enhance physical outcomes and overall happiness.
- Interacted kindly with patient and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Prepared meals
- Adhered to safety standards while providing care in the home setting.
In-Home Caregiver
Lisa Norton
04.2016 - 01.2021
- Provided mobility assistance with gate belt such as walking and regular exercising.
- Assisted patient with ADLs
- Offered support for patients mental and emotional needs to enhance physical outcomes and overall happiness.
- Provided transportation to appointments and daily outings
- Kept close eye on behavior and emotional responses of patient for signs of seizures and overall health
- Responded promptly to emergency situations in a calm manner.
Education
High School Diploma -
Colorado High School
Aurora, CO03.1995
Skills
- Developing Client Trust
- Critical thinking
- Professionalism and Ethics
- Client Advocacy
- Teamwork and Collaboration
- Adaptability and Flexibility
- Care Plan Development
- Family Support
- Care Coordination
- Staff Supervision
Certification
- Adult, Child and Infant CPR/AED April 2023
Timeline
Home Care Coordinator
Qualicare MT
04.2024 - Current
Lifestyle Assistant
Qualicare Home Health
04.2023 - Current
In-Home Caregiver
Jen Brown / Consumer Direct Care
01.2022 - 04.2023
In-Home Caregiver
Lisa Norton
04.2016 - 01.2021
- Adult, Child and Infant CPR/AED April 2023
High School Diploma -
Colorado High School
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