Lori Keith
Killeen,TX
Summary
Dedicated food service manager with Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Passionate RBT with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments. Knowledgeable Behavior Technician with over 2 years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.
Overview
3
3
years of professional experience
Work History
RBT
Love Out Loud (formerly Stable Life Therapies)
Killeen, TX
08.2022 - Current
- Aided patients in performing activities of daily living.
- Developed basic strategies to promote patient safety, wellness and independence.
- Identified and addressed individual problems using clinical team recommendations and solutions.
- Attended review, progress and clinical team meetings.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Applied proven strategies to positively affect client behaviors.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Reviewed data and progress reports with management and specialists to strategize program improvements.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Participated in team meetings to discuss client progress and plan further interventions when necessary.
- Maintained accurate records of data collected during sessions and wrote detailed reports regarding client's progress.
- Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
- Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
- Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.
- Developed creative activities that engage clients while teaching them new skills or reinforcing existing ones.
- Communicated effectively with families about their child's progress in therapy sessions.
- Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
RBT
Behavior Change Institute
Roswell, NM
01.2022 - 08.2024
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
- Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.
- Communicated effectively with families about their child's progress in therapy sessions.
- Implemented interventions outlined in behavior plans with precision and accuracy.
- Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.
- Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
- Assisted in developing positive behavior support plans to promote desired behaviors and decrease problem behaviors.
- Attended workshops and trainings related to Applied Behavior Analysis.
- Participated in team meetings to discuss client progress and plan further interventions when necessary.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
Department Manager/Deli
Brookshires Food Store
Comanche, TX
0702201 - 103021
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Completed quarterly inventories of food and material stocks.
- Reduced costs by controlling portion sizes and eliminating all types of waste.
- Managed team of 8 employees in high-volume deli doing more than $10,000 in business each week.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Prepared and led food service training programs to teach staff various tasks.
- Created effective marketing promotions to improve business.
- Supervised staff preparing and serving continuous meals per day.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Resolved problems or concerns to satisfaction of involved parties.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
- Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standard
Paraprofessional Educator
Comanche ISD
Comanche, TX
082314 - 082320
- Provided classroom support throughout planned instruction and individual lessons.
- Delivered instruction individually or in small groups with support from instructor.
- Evaluated individual student needs, including academic and social situations to address challenges and goals.
- Offered students personalized educational, behavioral and emotional support.
- Maintained focused, inclusive and supportive learning environments.
- Cleaned and organized classrooms, materials and supplies.
- Complied with instructor-developed IEPs and made informed recommendations for adjustments.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Distributed classroom materials and supplies such as pencils, paper and art materials.
- Completed documentation on student behaviors, interventions and results.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Prepared visual aids, equipment and classroom displays to foster learning.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Leveraged evidence-based techniques to foster academic progress, social inclusion and critical thinking.
- Met with parents about student needs to garner additional support.
- Utilized curriculum with life-based approach.
Education
Bachelor of Science - Applied Behavior Analysis
Capella University
Minneapolis, MN05-2026
Associate of Arts - Special Education
Central Texas College
Killeen, TXHigh School Diploma -
Capitan High School
Skills
- Cost reductions
- Staff training
- Promotional planning
- Team direction
- Purchasing
- Sanitation
- Training
- Recruitment and hiring
- Flexible
- Computer skills
- Planning
- Basic math
- Working collaboratively
- Team management
- Work ethic
- Clerical
- Data management
Timeline
RBT
Love Out Loud (formerly Stable Life Therapies)
08.2022 - Current
RBT
Behavior Change Institute
01.2022 - 08.2024
Department Manager/Deli
Brookshires Food Store
0702201 - 103021
Paraprofessional Educator
Comanche ISD
082314 - 082320
Bachelor of Science - Applied Behavior Analysis
Capella University
Associate of Arts - Special Education
Central Texas College
High School Diploma -
Capitan High School
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