Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lori King

Birch Harbor,ME

Summary

Proven leader in high-pressure culinary and retail environments, adept at enhancing customer satisfaction and streamlining operations. At Maine Fair Trade Lobster, significantly improved team productivity and customer response times. Skilled in food safety compliance and cross-training, demonstrating exceptional organizational and interpersonal abilities.

Overview

17
17
years of professional experience

Work History

Deli/Bakery Associate

Walmart
06.2023 - 03.2024
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Online Personal Shopper

Walmart
09.2022 - 01.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Supervisor Shipping/ Receiving

Maine Fair Trade Lobster
07.2013 - 08.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Head Cook

Narraguagus Bay Healthcare Facility
08.2010 - 07.2013
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
  • Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.

Manager

Gouldsboro Country Store / Sabrina's
09.2009 - 04.2010
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Head Cook/ Chef

Donohue's
04.2007 - 11.2007
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.

Education

Associate of Science - Medical Administration

Beal College
Bangor, ME
04.2010

Skills

  • Food Safety
  • Dough handling
  • Ingredient Knowledge
  • Sanitation Procedures
  • Stock Rotation
  • Food Safety Compliance
  • Quality Control
  • Stock replenishment
  • Product presentation
  • Product Rotation
  • Order Fulfillment
  • Supply Ordering
  • Portion Control
  • Temperature Monitoring
  • Food Allergen Awareness
  • Cross-training proficiency
  • Customer Service

Additional Information

In 2017, I received my HACCP ( Hazard Analysis & Critical Control Points) certificate from the NOAA institute in Gloucester Ma.

Timeline

Deli/Bakery Associate

Walmart
06.2023 - 03.2024

Online Personal Shopper

Walmart
09.2022 - 01.2023

Supervisor Shipping/ Receiving

Maine Fair Trade Lobster
07.2013 - 08.2019

Head Cook

Narraguagus Bay Healthcare Facility
08.2010 - 07.2013

Manager

Gouldsboro Country Store / Sabrina's
09.2009 - 04.2010

Head Cook/ Chef

Donohue's
04.2007 - 11.2007

Associate of Science - Medical Administration

Beal College

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