Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Kloepper

Highland Village

Summary

Dynamic project leader equipped with solid background driving complex federal initiatives to successful completion. Known for excelling in non-profit project leadership and fostering community relations development. Successfully enhanced volunteer engagement for national service and satisfaction through innovative training programs and strategic partnerships, while effectively managing federal grant budgets to ensure resource optimization. Skilled in conflict resolution and fostering team collaboration.

Overview

14
14
years of professional experience

Work History

Project Director AmeriCorps VISTA

Retired Senior Volunteer Program
10.2022 - Current
  • Led program development initiatives to enhance community engagement and volunteer participation.
  • Fostered partnerships with local organizations to expand outreach efforts and volunteer opportunities.
  • Oversaw budget planning and resource allocation for various community service projects.
  • Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
  • Collaborated with stakeholders to identify resource needs and allocate volunteers effectively.
  • Developed training materials and conducted workshops to mentor new volunteers on best practices.
  • Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
  • Oversaw budget development and financial tracking, ensuring cost-effective execution of complex projects.
  • Developed and oversaw project operations and managed multi-functional issues through resolution.
  • Mentored and coached junior team members, fostering a collaborative work environment that prioritized professional growth.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Director of AmeriCorps Foster Grandparents

Health and Human Services of Texas
08.2017 - 10.2021
  • Facilitated training programs to enhance team capabilities and promote professional growth.
  • Collaborated with senior leadership to define long-term vision and operational objectives.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Volunteer Coordinator and Community Outreach

AmeriCorps Retired Senior Volunteer Program
04.2011 - 10.2017
  • Coordinated volunteer recruitment efforts, enhancing community outreach and engagement initiatives.
  • Developed training programs for new volunteers, increasing retention and satisfaction rates.
  • Streamlined scheduling processes, optimizing volunteer allocation to events and activities.
  • Managed communication between volunteers and staff, ensuring clarity on roles and responsibilities.
  • Collaborated with local organizations to expand partnership opportunities for volunteer services.
  • Organized fundraising events that boosted community involvement and support for organizational goals.
  • Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
  • Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
  • Managed and tracked volunteer hours and progress to support accurate documentation.

Education

Bachelor of Science - Marketing And Management

Missouri State University
Springfield, MO
05-1980

Skills

  • Non-profit project leadership
  • Team leadership
  • Recruitment and workforce stability
  • Client engagement strategies
  • Driven and independent
  • Objective oriented
  • Grant proposal development and documentation
  • Community relations development
  • Skilled in resolving conflicts

Timeline

Project Director AmeriCorps VISTA

Retired Senior Volunteer Program
10.2022 - Current

Director of AmeriCorps Foster Grandparents

Health and Human Services of Texas
08.2017 - 10.2021

Volunteer Coordinator and Community Outreach

AmeriCorps Retired Senior Volunteer Program
04.2011 - 10.2017

Bachelor of Science - Marketing And Management

Missouri State University

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Lori Kloepper