Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lori K Nearhood

Milwaukie

Summary

Dynamic Supply Chain Solutions Analyst with extensive experience at Nike, adept in SAP S/4HANA and skilled in data analysis. Proven track record in optimizing order fulfillment and enhancing operational efficiency. Strong communicator and team leader, driving impactful process improvements and fostering collaboration across departments.

Overview

26
26
years of professional experience

Work History

Supply Chain Solutions Business Biz Testing Analyst

Nike
Beaverton
05.2022 - 02.2026
  • Executed end-to-end testing for SAP S/4 HANA using SAP-ALM, validating system functionality and performance
  • Supported North America during SAP S/4 HANA system rollout via Slack channels and Zoom calls, ensuring effective communication and issue resolution
  • Collaborated with stakeholders to enhance understanding of Nike's supply chain processes
  • Conducted business analysis for supply chain processes
  • Collaborate with teams on projects for new EDI accounts

Sr. Account Service Representative –DSG

Nike
Beaverton
09.2004 - 05.2022
  • Manage & track all orders for Dicks Sporting Goods Footwear/ Equipment/ Apparel to provide accurate timelines and defect tracking
  • Coordinated team efforts during launch of DSG initiative, managing task assignments and timelines
  • Work with internal and external partners to optimize fulfillment of our orders.
  • Analyze and distribute ad hoc and weekly reports to Sales Representatives
  • Participate in and lead projects related to specific account bases and provide process improvements that have the greatest impact on business.
  • Developed and updated SOPs to ensure compliance with operating procedures
  • Identified and escalated SAP/WMS system issues to management and operations partners.
  • Collaborated with IM, Deliver team, and MPO on test plan and migration from Event Manger to Pega

Operation Analysts

Nike
Beaverton
04.2007 - 03.2008
  • Analyzed and monitored customer service performance metrics to identify trends and inform team strategies.
  • Provided weekly reports to area managers, enhancing visibility into operational metrics and performance.
  • Conducted weekly briefings with management to present ASR trends, facilitating informed decision-making.
  • Created ad hoc reports to support the business

Senior Account Service SDS Footwear

Nike
Beaverton
04.2000 - 09.2004
  • Collaborated with Belk, Saks Fifth Ave, and Dillard’s to enhance product placement and market visibility
  • Coordinated with Nike departments, traffic, and distribution planning to streamline shipping processes and reduce chargebacks
  • Developed customized reports using Brio software to support data-driven decision-making

Education

B.S. - Business Management

Western Oregon University
Monmouth, Oregon

Skills

  • Supply Chain Analytics
  • Business process testing
  • SAP S/4HANA
  • SAP lifecycle management
  • Business Process Mapping
  • Data Visualization
  • BEx Reporting
  • Project Management
  • Microsoft Office Suite

Accomplishments

  • Team of the Year in Customer Service Dick’s Sporting goods

Timeline

Supply Chain Solutions Business Biz Testing Analyst

Nike
05.2022 - 02.2026

Operation Analysts

Nike
04.2007 - 03.2008

Sr. Account Service Representative –DSG

Nike
09.2004 - 05.2022

Senior Account Service SDS Footwear

Nike
04.2000 - 09.2004

B.S. - Business Management

Western Oregon University
Lori K Nearhood