Summary
Overview
Work History
Education
Skills
References
Timeline
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Lori Knerr

5859 Shady Lane Nazareth,PA

Summary

Accomplished Vice President with expertise in strategic planning, financial management, and team leadership. Proven ability to implement operational improvements that enhance productivity and drive profit growth. Strong communicator with a track record of building positive relationships with stakeholders and delivering impactful business results. Recognized for innovative problem-solving skills and commitment to customer-focused service.

Overview

35
35
years of professional experience

Work History

Vice President, Branch Manager

QNB Bank
Allentown, PA
07.2019 - Current
  • Established brand awareness and business development initiatives in new market area.
  • Developed relationships with key contacts and business leaders to enhance networking opportunities.
  • Managed staff hiring, training, and Q2 implementation processes for branch operations.
  • Ensured operational excellence through continuous process improvements.
  • Assisted in development and training of Teller Capture and 360 CRM systems.
  • Participated in DEI, Audit, and CRA Committees to promote organizational integrity.
  • Redeveloped and implemented Bank at Work Program.

Branch Manager

Univest Bank & Trust
Bethlehem, PA
10.2017 - 07.2019
  • Developing relationships with key contacts and business leaders in the market area
  • Establishing brand awareness and business development in new market area
  • Staff management including hiring and training branch staff
  • Ensuring operational excellence
  • Goal attainment

Branch Manager

Visions Federal Credit Union
Washington, NJ
02.2016 - 10.2017
  • New member development
  • Loan processing - including credit cards, signature loans, auto loans, home equity loans and mortgages
  • Business development with Select Employment Groups
  • Interviewing, hiring, and training branch staff
  • Goal attainment

Vice President

Unity Bank
Clinton, NJ
10.2014 - 02.2016
  • New business development
  • Goal attainment
  • Staff management
  • Ensuring operational excellence
  • Internal Audit

Vice President

Team Capital Bank
Bethlehem, PA
05.2008 - 05.2014
  • Advanced to increasingly responsible positions, culminating in Compliance Officer for entire bank. Areas of oversight included retail branch operations, deposit operations, loan operations, residential mortgages, commercial lending, marketing, IT and human resources.
  • Policy and Procedure review and development
  • All new product development, advertising, marketing materials and promotions
  • Regulatory training, including developing and maintaining a training program on all new and existing regulations, changes to regulations and policy and procedure updates.
  • Maintain current knowledge of all regulations, changes to the regulations and how those changes affect the Bank and the Bank’s processes.
  • Chair of Compliance Committee
  • Member of branch Audit Team

Assistant Vice President

Skylands Community Bank
Hackettstown, NJ
09.1990 - 05.2008
  • Processing all teller transactions, vault & ATM proof
  • Branch audits of money orders, travelers’ checks, bank checks, teller cash audit, new Teller training
  • Entry level operations work
  • Opening and closing of accounts, account maintenance
  • Domestic and international wire input and verification
  • Monthly and quarterly branch audits
  • Customer retention
  • New and existing customer development
  • Branch scheduling
  • Annual staff reviews
  • Implementation of new and existing policy and procedure
  • Marketing initiatives.
  • Managed up to 3 different branches at one time overseeing staffing, scheduling, goal attainment and overall safety and soundness of the branches.
  • Performed internal audit on all 12 branches
  • Training or retraining branch staff
  • Reviewing monthly and quarterly audits for accuracy
  • Restructuring of new and existing offices for maximum efficiency
  • Assured Bank operational policy & procedure consistently and accurately followed
  • Coordinated merger and acquisition of new branches
  • Responsibilities included coordination with the Federal Reserve and all vendors
  • Hiring of new staff
  • Training on all Bank policies, procedures and operating systems
  • Remaining as support for the new staff, while ensuring accurate operations and full understanding of all processes.

Education

Certified Community Bank Compliance Officer (CCBCO) -

Independent Community Bankers Association
Newport Beach, CA
09.2013

Business Administration - Economics and Accounting, Project Management

Warren County Community College
Washington, NJ

Skills

  • Project management and operational efficiency
  • Regulatory compliance and risk management
  • Effective communication and conflict resolution
  • Team leadership and training
  • Strategic planning and budgeting
  • Client relationship management
  • Networking strategies and event networking
  • Policy creation and implementation
  • Internal audit and records management
  • Customer education and complaint resolution
  • Cost reduction strategies and financial management
  • Cross-functional team leadership

References

Available upon request

Timeline

Vice President, Branch Manager

QNB Bank
07.2019 - Current

Branch Manager

Univest Bank & Trust
10.2017 - 07.2019

Branch Manager

Visions Federal Credit Union
02.2016 - 10.2017

Vice President

Unity Bank
10.2014 - 02.2016

Vice President

Team Capital Bank
05.2008 - 05.2014

Assistant Vice President

Skylands Community Bank
09.1990 - 05.2008

Certified Community Bank Compliance Officer (CCBCO) -

Independent Community Bankers Association

Business Administration - Economics and Accounting, Project Management

Warren County Community College

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