Lori Kreidenweis

Cleaning, stocking, customer service, sales and promotions, inventory management, cash and credit card handling

• Trained new team members in cash register operation, stock procedures, and customer services.
• Answered customer inquiries regarding product features, pricing, and availability.
• Prepared merchandise for purchase or rental.
• Answered incoming telephone calls to provide store, products and services information.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Provided accurate information about products, prices and services.
• Ticketed, arranged and displayed merchandise to promote sales.
• Adhered to company initiatives and achieved established goals.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Maintained records related to sales for store management.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Developed trusting relationships with customers by making personal connections.
• Cleaned shelves, counters and tables to maintain organized store.
• Maintained up-to-date knowledge of store merchandise and policies.
• Engaged customers in friendly, professional dialogue to determine needs.

• Used technology resources to assist customers in locating and selecting items.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Answered customer inquiries regarding product features, pricing, and availability.
• Processed transactions using a point-of-sale system.
• Attended weekly team meetings to review performance goals and objectives.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Provided accurate information about products, prices and services.
• Ticketed, arranged and displayed merchandise to promote sales.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Described merchandise and explained use, operation and care.
• Collected payments and provided accurate change.
• Handled returns and exchanges according to company policies.
• Adhered to company initiatives and achieved established goals.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Maintained records related to sales for store management.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Developed trusting relationships with customers by making personal connections.
• Cleaned shelves, counters and tables to maintain organized store.
• Maintained up-to-date knowledge of store merchandise and policies.

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Identified needs of customers promptly and efficiently.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Updated and maintained databases with current information.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked effectively in team environments to make the workplace more productive.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
• Managed event budgets, ensuring all events were delivered within financial constraints.
• Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
• Monitored customer feedback from past events in order to make improvements for future ones.
• Advised clients on appropriate décor, food selections, music choices and other elements that will contribute positively to the success of their event.
• Managed safe and smooth food delivery at banquets, conferences and social events.
• Conducted post-event evaluations by collecting data from attendees about their experience at the event.
• Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
• Worked with professional and trade associations to create memorable and successful events.
• Ensured compliance with all applicable laws and regulations concerning safety and health standards during the event.
• Arranged security, printing and supply vendors to meet unique requirements of each event.
• Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
• Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
• Implemented sustainability practices in event planning and execution, reducing environmental impact.
• Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
• Cooperated with other departments in order to coordinate resources needed for successful events.
• Documented events with details in customer preferences, financial considerations and successes and failures.
• Developed engaging content for event websites and social media channels, increasing online visibility and participation.
• Conferred with customers to gather event requirements and explore opportunities.
• Organized guest support services for guests to meet accommodation, transportation and service needs.
• Developed and maintained event timelines, ensuring all tasks were completed on schedule.
• Implemented promotional strategies to maximize conference and convention attendees.
• Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.