Microsoft Teams \ Teams Voice
Hi, I’m
Lori Yoder
Saegertown,PA
“Learning never exhausts the mind.”
Leonardo da Vinci
Summary
Accomplished IT professional with 30+ years of experience, adept at leveraging expertise in IT infrastructure, management, and digital transformation to drive organizations towards success through a strong technology strategy. Proven track record in leading major projects and fostering innovation to optimize efficiency and gain a competitive edge.
Overview
38
years of professional experience
4
Certification
Work History
MacLean Fogg Company
Director of IT Infrastructure
01.2023 - 06.2024
Job overview
- Led the organizations $2 Million full PC fleet refresh project across 14 facilities (1500 Computers)
- Created and ran RFQ and multi-Vendor testing
- Negotiated global hardware contract and deployment assistance saving over $200/unit as compared to existing vendor per unit cost
- Oversaw migration to Intune/Autopilot and an updated user's computer upgrade process, resulting in an average deployment time of 1 hour, recovering 3 hours of IT support time per unit
- Collaborated with executive stakeholders and ensured no business location downtime and smooth end-user adoption during site upgrade
- Led a 15-member team in planning and execution deployment across 14 facilities.
MacLean Fogg Company
Senior Systems Engineer, Lead
05.2017 - 01.2023
Job overview
- Managed a 5 member IT team in the following areas: Networking, Storage and virtualization, Windows Services (AD, DNS, DHCP
- Supported file services, backup / recovery, SQL Server and general infrastructure solutions)
- Served as an escalation point for the helpdesk / local computer technicians providing troubleshooting support
- Managed and supported the company migration from Skype for Business VOIP to Microsoft Teams for 20 locations
- Supported the business through the challenges posed by COVID-19, effectively facilitating the transition to remote work
- Served as the IT Project Lead through two acquisitions and two divestitures to/from Company.
MacLean Fogg Company
Systems Engineer
03.2009 - 05.2017
Job overview
- Led the configuration and setup of a hybrid Windows Active Directory with Azure AD
- Project lead for centralized VOIP solution
- Successfully migrated on-premise Mitel phones across 20 sites with local accounts at each location to a centralized Microsoft Skype solution, providing significant cost savings and reduced administration overhead to the Company
- Served as the IT Project Lead through two acquisitions and two divestitures to/from Company.
Proform Tool CorporationSaegertown, PA
Network Systems Administrator
2006 - 2009 (3 years)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Developed the project plan and re-deployed Proform’s network moving to MS Windows Small Business Server 2003 R2.
- Provided end-user training and support.
- Facilitated hardware and software troubleshooting and support.
- Evaluated ERP replacement solutions.
- Replaced Lotus notes platform with Microsoft SharePoint services for document management.
DaLo ServicesSaegertown, PA
Independent Consultant
01.2006 - 03.2009
Job overview
- Collaborated with cross-functional teams to implement new technologies and systems in alignment with business objectives.
- Ensured smooth integration of acquired companies'' IT systems into the existing network, minimizing disruption to business operations while maximizing cost savings.
- Evaluated software products to determine compatibility with existing systems.
- Developed and documented network policies, procedures and standards.
- Researched and recommended new technologies and strategies for improving system performance.
Saegertown Manufacturing CorporationSaegertown, PA
Network Systems Administrator
12.1990 - 03.2006
Job overview
- Installed and configured network printers and other peripheral devices.
- Streamlined IT processes through the development and implementation of effective policies and procedures for network administration tasks.
- Led server infrastructure development, quality assurance, staging and production systems.
- Planned and implemented upgrades to system hardware and software.
- Evaluated software products to determine compatibility with existing systems.
- Ensured smooth integration of acquired companies'' IT systems into the existing network, minimizing disruption to business operations while maximizing cost savings.
- Led successful migration projects to transition from legacy systems to modernized platforms without interrupting business continuity.
Free-Col LaboratoriesMeadville, PA
Computer Specialist
05.1989 - 12.1990
Job overview
- Consistently met project deadlines, prioritizing tasks effectively under tight time constraints while maintaining high-quality work standards.
- Contributed insights during brainstorming sessions on innovative approaches to solve complex technical challenges.
- Collaborated with cross-functional teams to develop customized software solutions tailored to business needs.
- Leveraged expertise in programming languages to create custom tools that streamlined internal workflows and boosted productivity levels.
Computer Systems InsituteMeadville, PA
Director of Education /Computer Instructor
02.1986 - 05.1989
Job overview
- Oversaw development and implementation of quality educational programs.
- Leading regular meetings with faculty members to discuss best practices in education delivery methods; provided constructive feedback to promote improvements.
- Counseled and monitored at-risk students for attendance, academic progress and behavioral concerns.
- Developed comprehensive strategic plans to align educational objectives with institutional goals and available resources.
- Managed staff development initiatives, fostering a culture of continuous learning and improvement among educators.
Education
Associate degree in Specialized Business - Computer Programming and Systems Analysis
University Overview
GPA: 4.0/4.0
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Coordination
- Creativity and Innovation
- Relationship Building
- Teamwork and Collaboration
- IT Infrastructure Management
- User Support
Certification
- ISO 27001:2022 Requirements (TPECS), 05/2023
- Microsoft Certified Professional, 04/2012
- Microsoft Certified Professional, 03/2002
- Microsoft Certified Systems Engineer 10/2000
Hobbies
Horse ownership
Horse advocate for natural living
Reading
Hiking / Walking
Learning about AI and Blockchain
Children book creation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsWork from home optionPersonal development programsSoftware
Microsoft Office
Interests
Horses
Cats
Reading
Children book creation
Learning new things and sharing those new things with others
Languages
English
Bilingual or Proficient (C2)
Accomplishments
- Supervised team of 5 staff members.
- Collaborated with team of 15 in the deployment of Dell fleet refresh.
- Successfully completed Microsoft Teams Voice migration from Skype within budget and ahead of schedule.
Timeline
Director of IT Infrastructure
MacLean Fogg Company
01.2023 - 06.2024
Senior Systems Engineer, Lead
MacLean Fogg Company
05.2017 - 01.2023
Systems Engineer
MacLean Fogg Company
03.2009 - 05.2017
Network Systems Administrator
Proform Tool Corporation
2006 - 2009 (3 years)
Independent Consultant
DaLo Services
01.2006 - 03.2009
Network Systems Administrator
Saegertown Manufacturing Corporation
12.1990 - 03.2006
Computer Specialist
Free-Col Laboratories
05.1989 - 12.1990
Director of Education /Computer Instructor
Computer Systems Insitute
02.1986 - 05.1989
Associate degree in Specialized Business - Computer Programming and Systems Analysis
- ISO 27001:2022 Requirements (TPECS), 05/2023
- Microsoft Certified Professional, 04/2012
- Microsoft Certified Professional, 03/2002
- Microsoft Certified Professional, 10/2000
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